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Participant
January 2, 2023
Question

My earnings and my photo collections are missing

  • January 2, 2023
  • 2 replies
  • 402 views

I cannot see my earnings or the photo collections from the Dashboard. I have the filter settinsg to ALL time. Suppose i had around 10 dollars in earnings and now shows zero.

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2 replies

MatHayward
Legend
January 2, 2023

The default setting in the contributor portal is "This Year" for statistics at the top of the dashboard. You will need to manually change that to "Lifetime" each time you visit the portal. Since the new year is only a couple of days old now (Happy New Year!) the results most people see by default will likely be significantly lower than they were on December 31. 

 

-Mat Hayward 

Abambo
Community Expert
Community Expert
January 2, 2023

The 12-Week Trend and the available earnings should still be the same. As for the rest, on January 1, looking at the year's statistics will be for most of us depressing… 🙂

 

Happy New Year!

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
January 2, 2023

Are you sure to be logged on to the correct account? If yes, trying to reset the cookies and cleaning up the cache may help. If you still have trouble, I suggest, you contact Adobe contributor support on this. Need help? (Stock Contributor Support) 

 

ABAMBO | Hard- and Software Engineer | Photographer
itqaservAuthor
Participant
January 3, 2023

I did nothing worls.