Known Participant
August 4, 2021
Question
My product is not accepted.
- August 4, 2021
- 2 replies
- 1744 views
Hello everyone,
My product has dimensions 6245 x 4415 with a pixel density of 534ppi. But it has been declined because for some of those reasons below:
- Your vector file contains a raster/bitmap image, and vector files must not contain raster elements.
- Your JPEG preview file has been compressed too much, so textural problems have occurred in the file.
- Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels)
- You didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file.
So I don't know what I did wrong. I hope the community helps.
Thank you!

