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Participant
April 29, 2023
Answered

My video is not being reviewed

  • April 29, 2023
  • 3 replies
  • 466 views

I submitted the video 9 days ago and it still hasn't been verified, as far as I'm concerned that's not normal. Also, apart from this video I uploaded 15 other projects, they haven't been verified either. Please explain what I am doing wrong

This topic has been closed for replies.
Correct answer Nancy OShea

I don't submit videos so I have no experience with wait times.  But I expect the video wait queue is the same as photos & vectors which are currently taking 5  - 15 business days.

 

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
April 29, 2023

I don't submit videos so I have no experience with wait times.  But I expect the video wait queue is the same as photos & vectors which are currently taking 5  - 15 business days.

 

Nancy O'Shea— Product User & Community Expert
kizsmart studio
Participant
April 29, 2023

It can be due too much of submitted pending posts.
I experienced such with my first Art submission, it was more than three weeks before it was approved 
Don't worry you will still receive review email from them

Legend
April 29, 2023

If you read the topics in the forums, you will see there is a lot of discussion about this at the moment. You say "as far as I'm concerned that's not normal". But as far as we're concerned this is the current normal - there are a lot of delays to reviews at the moment. There's nothing you did to cause this, and no way to speed it up. 

Participant
April 29, 2023

Thank you for answering. I need to wait a little longer and then my projects will be checked, right?

Jill_C
Community Expert
Community Expert
April 29, 2023

The wait for Illustrations and Generative AI is currently estimated at 1-2 months. Other assets types, including photographs, are getting reviewed much sooner; no one can predict how long your assets might take.

Jill C., Forum Volunteer