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1

My video is not being reviewed

New Here ,
Apr 29, 2023 Apr 29, 2023

I submitted the video 9 days ago and it still hasn't been verified, as far as I'm concerned that's not normal. Also, apart from this video I uploaded 15 other projects, they haven't been verified either. Please explain what I am doing wrong

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Contributors , Troubleshooting
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correct answers 1 Correct answer

Community Expert , Apr 29, 2023 Apr 29, 2023

I don't submit videos so I have no experience with wait times.  But I expect the video wait queue is the same as photos & vectors which are currently taking 5  - 15 business days.

 

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LEGEND ,
Apr 29, 2023 Apr 29, 2023

If you read the topics in the forums, you will see there is a lot of discussion about this at the moment. You say "as far as I'm concerned that's not normal". But as far as we're concerned this is the current normal - there are a lot of delays to reviews at the moment. There's nothing you did to cause this, and no way to speed it up. 

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New Here ,
Apr 29, 2023 Apr 29, 2023

Thank you for answering. I need to wait a little longer and then my projects will be checked, right?

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Community Expert ,
Apr 29, 2023 Apr 29, 2023

The wait for Illustrations and Generative AI is currently estimated at 1-2 months. Other assets types, including photographs, are getting reviewed much sooner; no one can predict how long your assets might take.

Jill C., Forum Volunteer
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Community Expert ,
Apr 29, 2023 Apr 29, 2023

Yes. You will need to wait. If you are confident about your submissions, you can continue to submit meanwhile. However, if you are a new contributor, I would suggest you take a pause, just to see if your work gets accepted. Eventually, if you get refusals, you will need to analyse those, as not to make the same errors in the upcoming submissions.

 

There is no issue with the submissions except that they take longer than expected to be moderated.

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
Apr 29, 2023 Apr 29, 2023

It can be due too much of submitted pending posts.
I experienced such with my first Art submission, it was more than three weeks before it was approved 
Don't worry you will still receive review email from them

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Community Expert ,
Apr 29, 2023 Apr 29, 2023
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I don't submit videos so I have no experience with wait times.  But I expect the video wait queue is the same as photos & vectors which are currently taking 5  - 15 business days.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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