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Known Participant
January 11, 2024
Answered

Not a logical refusal

  • January 11, 2024
  • 3 replies
  • 2951 views

I have one conclusion. I think they are rejecting my images randomly. 10-15 pass, 10-15 do not pass, uploaded one after the other. Then where it stopped, rejection again, then where it stopped, acceptance continues and so on in continuity.

Is there any way to request a re-examination?

This topic has been closed for replies.
Correct answer Abambo
quote

As for the image you DID post, I'd first of all remove the text. Let the buy add what they prefer.


By @daniellei4510

Especially as the text is awfully placed (that's composition, which is a “quality issue”), and it exposes aliasing (which is also a “quality issue”). You can compare the quality with my “V” and yours (seen at 100%).

Your “background image” exposes a lot of noise.

 

Looking at the asset, I'm sure that the refusal is correct. If the images that passed are at the same quality level, I would strongly suspect that the moderators are randomly accepting assets.

 

3 replies

Jill_C
Community Expert
Community Expert
January 11, 2024

Since all assets are reviewed by human moderators, there is definitely some variability and subjectivity involved in the review process; however, I don't believe that rejections are random. As noted by others here, Adobe prefers that you NOT include any text in your images. That's a simple thing that a Buyer with even very rudimentary Photoshop skills can do themselves. And, of course, including such text in English limits your market.

Jill C., Forum Volunteer
Known Participant
January 12, 2024

To refute the random nature of image rejection, you need to be able to guess which image is accepted and which is not.
Can you do this?

Abambo
Community Expert
Community Expert
January 12, 2024
quote

To refute the random nature of image rejection, you need to be able to guess which image is accepted and which is not.
Can you do this?


By @London346958332gex

Image acceptance is kind of random, since the arrival of generative AI. So, indeed, I am able to tell you why an asset should get refused. It's not because you have got awful assets accepted that all of your awful assets need to get accepted. That's all.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
January 11, 2024
quote

Is there any way to request a re-examination?


By @Danijela Zrenjanin

Resubmit. If you do that too often without corrections, your account could be blocked.

ABAMBO | Hard- and Software Engineer | Photographer
daniellei4510
Community Expert
Community Expert
January 11, 2024

No, the decision of the moderators is final, but you can edit rejections and re-submit. If you are having difficulty finding the reason an image was rejected, post it here and we'll have a look.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
daniellei4510
Community Expert
Community Expert
January 11, 2024

As for the image you DID post, I'd first of all remove the text. Let the buy add what they prefer.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Abambo
Community Expert
Community Expert
January 11, 2024
Okay. Thank you!

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer