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K
KK_Snow
Participant
August 30, 2023
Answered

Open new account after getting blocked

  • August 30, 2023
  • 3 replies
  • 2284 views

Hi.. I'm open new account after getting blocked since 11 July (kinda give up after no any further reply from Adobe).

So.. I have few question for new account.

1. Can I use the same payoneer account with previous account that getting blocked ?

2. I'd like to know if there are anything I should aware in case my sale have spike up in one day ? And if I see something wrong on sale then what should I do to not getting block again, like I should contact Adobe contributor support immediately to investigate ? Or anything to avoid getting block again for this reason.

 

Don't get me wrong, I just have 2 downloads on this new account and it kinda worry that it will end up the same situation so I can notice it earlier.

This topic has been closed for replies.
Correct answer RALPH_L

Why did your account get blocked? Was it even because of suspicious sales? If not, becareful not to make the same mistakes again. If you notice suspicious sales, do not report it, your account may get blocked even if you report it. This has happened to others. As far as your payponeer account goes, I do not know.

3 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
August 30, 2023

As @RALPH_L said, why your account got blocked? You should avoid whatever got you blocked.

ABAMBO | Hard- and Software Engineer | Photographer
K
KK_SnowAuthor
Participant
August 30, 2023

Since no further reply from Adobe on irregular sale activities so I just have only suspect that it because my sale have spike up before withdraw payment.

I'm trying to not let it happen but not sure what I can do on this case.

Even contact Adobe once notice something suspicious is not help.

 

C
Cici32048071tynu
Participant
September 3, 2023

I have already been blocked three accounts for this reason. After half a year of sales, sales will be high on a certain day, and then your account will be blocked because of abnormal sales. No matter how you contact them, they will ignore you, so Now I have given up. There are so many designers like you. Some have been doing it for many years and have produced thousands of works.

M
mars lewis
Inspiring
August 30, 2023

I would advise against creating a new account. I think Adobe would view this as attempting to circumvent or game the system. Probably a counter productive strategy. 

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
August 30, 2023
quote

I would advise against creating a new account. I think Adobe would view this as attempting to circumvent or game the system. Probably a counter productive strategy. 


By @mars lewis

You can create a new account. no problem with that. newAdobe ID, new account. You just should not violate the terms again.

ABAMBO | Hard- and Software Engineer | Photographer
M
mars lewis
Inspiring
August 30, 2023

New AdobeID, new account, same art from last account. I think Adobe would spot this in time. Again I would advise against this if not just for pure ethical reasons. 

    RALPH_L
    Community Expert
    RALPH_LCommunity ExpertCorrect answer
    Community Expert
    August 30, 2023

    Why did your account get blocked? Was it even because of suspicious sales? If not, becareful not to make the same mistakes again. If you notice suspicious sales, do not report it, your account may get blocked even if you report it. This has happened to others. As far as your payponeer account goes, I do not know.

    K
    KK_SnowAuthor
    Participant
    August 30, 2023

    Get only one reply from Adobe that it because from irregular sale activities.

    Before I withdraw payment I have in one day about 70 downloads spike up in various works but at the moment I didn't notice anything.

    All 50 downloads are the same theme so my understanding is customer might use it together and try to clarify this with Adobe once getting blocked but still did't receive any reply.

     

    So.. that's why I'm asking about what should I do if I notice the same thing again or anything that I can do.

    Willing to do whatever, I don't want to get block again.

    Seem like not much I can do.

     

    K
    KK_SnowAuthor
    Participant
    August 30, 2023

    70 downloads .. typo my bad 

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