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[uğur28521664kl5p]

Despite the stock photo I shared 16 days ago, I cannot view it on the computer and I get an error like the one below.

In other forums I read I was told to delete the cache, I tried logging in from incognito tab and it didn't work.

NOTE: Works on mobile devices

Tested Browsers;
- Opera (Mac OS)
- Opera(Windows)
- Chrome(Mac OS)
- Chrome(Windows)
- Safari(MacOs)

[Moderator moved the thread to the correct forum]

[EvilBugQueen1]

You'lll need to be signed into the Adobe Stock website to see the files available to you. Some locales limit what is available, you are in one of those locales.

[uğur28521664kl5p]

This is the stock photo I shared. Shouldn't it be visible to everyone in the store?

[Abambo]

No! There exist restricted countries, that do not show automatically all accepted assets. I suspect, that this is for staying compliant with local laws. It's, however, only a minor problem, as your asset is visible and for sale in most of the countries.

[Jill_C]

Did you receive an acknowledgment from Adobe that the image was accepted? Once you've uploaded it, it enters the Moderation queue for review, which can take anywhere from a few days to possibly as long as a month, depending on the asset type.

[uğur28521664kl5p]

Yes, I got approval on February 14, 2023

[uğur28521664kl5p]

[EvilBugQueen1]

Ah, let me see if I can find out what's going on here.

[EvilBugQueen1]

@uğur28521664kl5p  We value your feedback and I have forwarded your concerns to our product management team.

[Abambo]

Let me see, if I did understand your problem: 

You are a contributor and have an asset accepted and you want to check on the other side, that it is open for sales?

You probably live in Turkey and Turkey is a respricted country, where not all assets are shown immediatly. Indeed, they will need a second level of moderation and that moderation only kicks in, if your asset has shown a decent success in the non-restricted regions. There is nothing you can do about that, except to wait for getting the right number of success to liberate some of your assets. 

[uğur28521664kl5p]

Yes, I am a contributor. All I have to do is wait? The page opens in browsers on mobile devices, not in computer browsers. What is your comment on this?

my phone is safari browser ->

[Abambo]

What is your region?

[Abambo]

And as you are there: post the asset number or a link to the asset, so that I can have a look at it. I simply don't want to type...

[uğur28521664kl5p]

Region: Turkey
Asset number: 571683610
Link: https://stock.adobe.com/en/stock-photo/id/571683610