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Michael32846hhgxosd
Participant
March 14, 2022
Question

Payment done but no money recieved in my paypal e-wallet

  • March 14, 2022
  • 4 replies
  • 418 views

Hello, I withdrew money eleven days ago, now it's said that the payment was done, but i didn't recieve any money on my paypal e-wallet. What can be the problen?

    This topic has been closed for replies.

    4 replies

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    March 17, 2022

    You should contact Adobe contributor support to see your options. Need help? (Stock Contributor Support) 

    ABAMBO | Hard- and Software Engineer | Photographer
    B
    Belena-photo
    Participant
    March 17, 2022

    Good afternoon! The situation is the same. Requested withdrawal of funds on 01.03. money did not come to paypal. As I understand it, they will not come to where and when to catch them. Many thanks.

     

    Добрый день! Ситуация такая же. Запросила вывод средств 01.03. деньги не пришли на Пэйпал. Как я понимаю, они и не придут туда, где и когда их ловить. Большое спасибо.

    Sergeeva_Leka
    Sergeeva_Leka
    Participant
    March 17, 2022

        So am I.  Payment requested on March 1, but money has not yet been received on paypal.  Сould you find out the reasons? Do you have any information?  

     

      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      March 17, 2022

      When payments are transferred from Adobe to my PayPal account, I have to "accept" the payment on my PayPal Dashboard before it is transferred to my bank account. The whole process usually takes about 10 days - up to 7 days for Adobe to send the payment to PayPal, then another 2-3 days for PayPal to transfer it to my bank account. If you still haven't received the payment, you'll have to contact Adobe directly using the Contact Us link at the bottom of your Dashboard page, since we here in the community are not Adobe employees and above no access to your account.

      Jill C., Forum Volunteer
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      Nikolay22641529291c
      Participant
      March 14, 2022

      A similar situation. On adobe they write that the money went to paypal. There is no money on paypal. Russian?

        M
        Michael32846hhgxosdAuthor
        Participant
        March 16, 2022

        Да

        Abambo
        Community Expert
        AbamboCommunity Expert
        Community Expert
        March 16, 2022

        After getting the notification only, the payment has been scheduled. But still, it will take some time for the payment to arrive to your PayPal account. You'll get a notification from PayPal at that moment.

        ABAMBO | Hard- and Software Engineer | Photographer
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