Payment error

Forum|Forum|4 years ago
April 21, 2021
2 replies
962 views

I am new Adobestock Contributor. I withdraw last Wednesday, Apri 14, 2021. But today I got a payment error. Help me to check and how to reslove it, please.

(Personal information was removed my moderator)

Correct answer motivated_Whisper5DF4

Can you please tell me which mail can I use to contact them, I have the same issue.?

I have my money back from my payment error.

jacquelingphoto2017

Community Expert

Hi @VFX GUY and @VFX GUY ,

I'm sorry to hear about you experience. Unfortunately the forum is monitored mainly by contributors. For speedy resolution you will need to reach out to Adobe using the contact up at the bottom of your contributor page, or that on your Contributor Account page.

Best wishes

JG

Photographer and Nutrition Author

motivated_Whisper5DF4Author

Participant

I contacted adobe already, but adobe told me that i have to wait for 1 week until monday. adobe will reslove this problems for me. and i have to inform adobe back if i got my money back.

motivated_Whisper5DF4Author

Participant

The chat is not the preferred method to contact contributor support. The chat is mainly available for customer problems. Contributors should use this link to learn about how to contact Stock Contributor support: Need help? (stock contributor support)

I have got my payment back already from payment error. thanks.

V

VFX GUY

Participant

Same issue if u found the way how to fix it plz let me know

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