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William2874943408v1
Participant
May 4, 2023
Question

Payment "on hold" but I have no message saying why

  • May 4, 2023
  • 1 reply
  • 500 views

Hello there,

I am not sure if there are anyone here who can help me, but the Adobe Helpcentre doesn't seem to have any info on my situation. I am an Adobe Contributor and have sold some images this last month, but after I tried to get my payment to Payoneer it has been stuck at the "On Hold" status for a good while now. 

I have not received any message from Adobe regarding the payment, and I am wondering why it's on hold.

This topic has been closed for replies.

1 reply

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William2874943408v1Author
Participant
May 5, 2023

I got my payment, it just took a while it seems! So for anyone else wondering about this, it took from the 29th, to the 6th before the payment was sent to the account.

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
May 6, 2023

That's not a long wait. My most recent payment took 10 working days. 

Jill C., Forum Volunteer
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William2874943408v1Author
Participant
May 6, 2023

Yeah, I guess I was lucky 😛 
I was wondering more about the status, as it was "On Hold" and there were no information about what the statuses entailed, so I didn't know if it was "On Hold" until I did an action or something.

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