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Payment

Community Beginner ,
Jul 22, 2023 Jul 22, 2023

I haven't received payment till it's 9 days on payout request 

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correct answers 2 Correct answers

Community Expert , Jul 23, 2023 Jul 23, 2023

What date did you request payment? You need to wait a full 10 working days (not calendar days) before Adobe hands the payment over to your payment middleman, e.g. PayPal. 

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Community Expert , Jul 23, 2023 Jul 23, 2023

Adobe will probably release the payment on July 28th.

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Community Expert ,
Jul 23, 2023 Jul 23, 2023

What date did you request payment? You need to wait a full 10 working days (not calendar days) before Adobe hands the payment over to your payment middleman, e.g. PayPal. 

Jill C., Forum Volunteer
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Community Beginner ,
Jul 23, 2023 Jul 23, 2023

It's july 15

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Community Expert ,
Jul 23, 2023 Jul 23, 2023

Adobe will probably release the payment on July 28th.

Jill C., Forum Volunteer
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Community Expert ,
Jul 23, 2023 Jul 23, 2023

Working days: from Monday to Friday, excluding holidays. And then: It takes up to 10 days, before the payment gets released. Adobe changes then the status from pending to “Payment done”. Then you still may have to wait a day or two to get the amount credited.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Jul 24, 2023 Jul 24, 2023

After payout request,highly decreased my sale's, actually I don't know what happened to my account,there is no sales atleast not a single one sale in my assets ...

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Community Expert ,
Jul 24, 2023 Jul 24, 2023

That's unrelated. It may be, however, in relation with a summer slowdown.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Expert ,
Jul 24, 2023 Jul 24, 2023

These are unrelated situations. My sales have been lower than normal for the past 2 weeks, and as @Abambo indicated, I assume it's due to summer vacations.

Jill C., Forum Volunteer
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Community Beginner ,
Jul 25, 2023 Jul 25, 2023

Hello,my dear moderation team

Still I'm not received any payment to my PayPal account

It's more than 11 days ...now

There is no change in payout request.....

 

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Community Expert ,
Jul 25, 2023 Jul 25, 2023

As I said above, you will most likely receive payment onJuly 28th, the 10th WORKING DAY after you requested it.

Jill C., Forum Volunteer
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Contributor ,
Jul 26, 2023 Jul 26, 2023

It sometimes takes me 2.5+ weeks to get my payouts ... I wouldn't worry about it after just a few days.

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Community Beginner ,
Jul 26, 2023 Jul 26, 2023

That's too much 2.5 weeks,as they said 7-10 business days

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Community Expert ,
Jul 26, 2023 Jul 26, 2023

10 business days may well be 2 and a half weeks!

ABAMBO | Hard- and Software Engineer | Photographer
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Community Expert ,
Jul 26, 2023 Jul 26, 2023
LATEST

Hi Charles,

You should start reading the messages. @Jill_C made the calculation for you. https://community.adobe.com/t5/stock-contributors-discussions/payment/m-p/13957187#M65900

 

After the payment changes the status, from pending to done, you can still experience a delay of a day or 2, before PayPal credits your account. So, please have some patience.

ABAMBO | Hard- and Software Engineer | Photographer
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