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T
ToyonGraphics
Known Participant
February 16, 2023
Answered

Photo feedback (non-complient image)

  • February 16, 2023
  • 3 replies
  • 2885 views

Hello everyone,

 

I would appreciate if someone can explain to me why the attached images were rejected with the note "NON-COMPLIANT IMAGE". It is the same object, just photographed from a different angle. The description and caption is also the same as the accepted images.

I would like to understand it to save me the work of creating more images that are then rejected again.

 

Thank you all in advance
Roland

This topic has been closed for replies.
Correct answer Abambo

It would be good to publish one of your non-compliant assets here in the quality as submitted. There are several possibilities for getting non-compliant refusals.

 

If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 17, 2023

See screenshot. Aside from numerous halos around your object (arrows), non-compliance could be due to visible identification marks (rectangle). 

 

 

Nancy O'Shea— Product User & Community Expert
T
ToyonGraphicsAuthor
Known Participant
February 20, 2023

Hi Nancy,

thanks a lot for your answer.

I mage new pictures and removed the identification mark. Thanks for this advice.

 

As others got rejected because of "INTELLECTUAL PROPERTY REFUSAL" I'm looking for a possibility to proof, that I am allowed to take pictures and sell these as Stockphotos - is there somewhere a possibility to deposit the license agreement so that this reason for rejection is no longer applicable?


Thanks a lot in advance

Roland

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
February 20, 2023

You say identifiable object: Yes. And then you upload your agreement . Or you upload yor agreement beforehand, and attach it afterwards to the asset: 

ABAMBO | Hard- and Software Engineer | Photographer
    T
    Test Screen Name
    Legend
    February 16, 2023

    As well as sharing one full original image (unedited, full size), please tell us if you were ever asked for a property release for any of these works? And, if you were asked, did you supply one?

    T
    ToyonGraphicsAuthor
    Known Participant
    February 17, 2023

    Hi,

    thanks for answering my Question.

    I never was asked for a property release - but I have one, so this would not be a problem. 

    T
    Test Screen Name
    Legend
    February 19, 2023

    One other idea... do you sometimes resubmit files that were rejected once, because you hope they will be accepted the second time, but without making any changes (because a different human moderator may decide differently)? I think this is noncompliant (and very risky, you can lose your whole account and credit).

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    February 16, 2023

    It would be good to publish one of your non-compliant assets here in the quality as submitted. There are several possibilities for getting non-compliant refusals.

     

    If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
    Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
    See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
    and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

    ABAMBO | Hard- and Software Engineer | Photographer
    T
    ToyonGraphicsAuthor
    Known Participant
    February 17, 2023

    Hi Abambo,

    thanks for answering my question!

    Attached you find one of the pictures I was submitting.

    Maybe you can tell  me, whats wrong with it.

    Thanks a lot in advance

    Roland

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    February 17, 2023

    Hi Roland, 

    Please check if the other refused items also have a number. And check if the accepted have none. 

     

    I see more quality issues (light, exposure) than anything else. May be also errors with the cutout, even that at a first sight it has been done quite well. I'm not on my PC now, so I can't check that as I'm used to.

    ABAMBO | Hard- and Software Engineer | Photographer
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