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Participating Frequently
February 20, 2023
Answered

Photo Submission

  • February 20, 2023
  • 4 replies
  • 1462 views

I post unregulary Photos / Illustrations in my Adobe Photo Stock Portfolio which in general get checked between 2-3 Days. Since some time i noticed not much hapened anymore and i have 3 Photos now to review since 11 days, they are not even checked. I tried to contact support but i couldnt reach it via chat.

 

Any solutions ?

 

Alex

This topic has been closed for replies.
Correct answer Abambo

Contributors have contributor support. Need help? (Stock Contributor Support) 

 

If your pictures are generative AI, your waiting time is still OK, as there is some backlog with such assets.

4 replies

Hérisson ᴴᴰ
Participant
March 9, 2023

Non AI and still waiting for a review for 21 days now. Strange enough, I had some images uploaded much later, and all were accepted, except for 11 non AI uploads which are there for about 3 weeks. Can't seem to figure out why the earlier uploads are still waiting while latter ones are accepted quickly. 

Hey, I´m Hérisson.
Participating Frequently
March 10, 2023

Same problem here now, one photo was accepted within a day after upload and the oher is in review since 23 days.

Hérisson ᴴᴰ
Participant
February 21, 2023

Totally agree. This includes non AI images too. 9 days and counting. Nothing happens. Strange because it never waited more than 3 days, if it was ever 3 at all. Kinda annoying. 

Hey, I´m Hérisson.
Jill_C
Community Expert
Community Expert
February 20, 2023

There are no solutions, other than "have patience". I'm not  sure from your post whether your submissions are Generative AI, but it is now clear that Adobe is routing Generative AI assets to a different queue than other types, perhaps to be reviewed by Modersators specifically trained in those assets. There seems to be a flood of such images, with many contributors uploading hundreds at a time, and the rejection rate also appears to be high. Meanwhile, re-inspect your images for flaws and ensure that the  titles and keywords are in compliance with Adobe's requirements.

Jill C., Forum Volunteer
Participating Frequently
February 20, 2023

Yes, all Pics are made with generative AI. I just wondered since previous ones were checked within 3 days and now i wait since 11 days...seems to be in some queue then. 

Nancy OShea
Community Expert
Community Expert
February 21, 2023

"Generative AI Illustration" Submission Guidelines:

Want your content made using generative AI tools to be accepted into the Adobe Stock collection? Find out how to submit authentic assets that meet our quality, legal, and technical standards.

https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html

 

Nancy O'Shea— Product User & Community Expert
Legend
February 20, 2023

Adobe chat is for customers, not suppliers. 

Participating Frequently
February 20, 2023

So suppliers have only the Forum ?

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
February 20, 2023

Contributors have contributor support. Need help? (Stock Contributor Support) 

 

If your pictures are generative AI, your waiting time is still OK, as there is some backlog with such assets.

ABAMBO | Hard- and Software Engineer | Photographer