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Виктория Матвейчук
Participant
January 19, 2020
Answered

Photos in my portfolio are not displayed

  • January 19, 2020
  • 2 replies
  • 7673 views

Hello! I have a problem selling my photos. Some images are not displayed. Here is how it looks. How can I fix this?

    Correct answer Abambo

    Hello,

    Yes I upload to Adobe Portfolio directly. Am I wrong doing this? Please tell me. Thanks.


    You are wrong in that sense that Portfolio is a different product. Here we talk about Adobe stock contributors. 🙂

     

    Please look here for more information: https://community.adobe.com/t5/using-the-community/portfolio-forum/td-p/10341875

    2 replies

    D
    Dolya
    Participant
    May 26, 2023

    I have same problem with my vector files.

     

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    May 26, 2023

    Post an image id of one of your vectors?

     

    Are you checking the web from behind a corporate firewall? 

    ABAMBO | Hard- and Software Engineer | Photographer
    jacquelingphoto2017
    Community Expert
    jacquelingphoto2017Community Expert
    Community Expert
    January 20, 2020

    Hi,

    Sorry to hear about your experience. The image you post appears to be that of your Dashboard. There could be a number of factors that affect the display of you thumbnails. One could be that your Internet service signal is weak. To check this try to watch a YouTube video. 

    I'd also like for you to click on "Contributor Account" on the top black menu bar. 

    On the new page click on "See my public profile". You should see all you approved submitted work there. 

    Click on the blank space where the images are missing to see if the image information displays. If it does post about 3 of the ID number here. If it doesn't, post about 6 main keywords you remember of one of the missing image thumbnails.

    Please update us of your findings

    Best wishes

    JG

     

     

      A
      Agathe Mazur
      Participating Frequently
      August 19, 2020

      Hello,
      I have exactly the same problem, some of my pictures aren't displayed. Can you please help me? Thanks.

      jacquelingphoto2017
      Community Expert
      jacquelingphoto2017Community Expert
      Community Expert
      August 24, 2020

      Hello,

      My Internet connection is okay.

      Here is the screenshot of what I see.


      Hi Agathe,

      Thank you for that screenshot. It is however saying you have not uploaded any files as yet. Or at least no files are processed for you. There is not a Dashboard button, so how did get to those images you post? I am assuming the image you post to this thread are images you uploaded.

      Best wishes

      JG

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