Skip to main content
C
Calum264426994hah
Participating Frequently
February 10, 2023
Answered

Photos rejected due to 'quality issues'

  • February 10, 2023
  • 2 replies
  • 3480 views

Hello,

 

Since I started using my new camera in December, I've noticed that a lot of/most of the photos (although not all) I upload are being rejected. I wonder if this is a coincidence since I'm getting far more rejections than before. 'Quality issues' is the reason being given. Is there anything I can do about this? I'm editing out signs/logos etc as before.  I've included a few examples of recent photos I've tried to upload.

 

Any advice would be appreciated.

Correct answer Jill_C

IMG_0645.JPG - leaning verticals, underexposed shadows, clumsily edited areas - for instance the white wall next to the 2 women on the left. Had this not been rejected for quality issues, it would need a model release for each of the recognizable people.

IMG_0770.JPG - same here, but you've blurred out some faces in a very noticeable way, which is not going to be accepted

IMG_0595.JPG - not in sharp focus, chromatic aberration 

.

 

 

2 replies

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
February 10, 2023

IMG_0645.JPG - leaning verticals, underexposed shadows, clumsily edited areas - for instance the white wall next to the 2 women on the left. Had this not been rejected for quality issues, it would need a model release for each of the recognizable people.

IMG_0770.JPG - same here, but you've blurred out some faces in a very noticeable way, which is not going to be accepted

IMG_0595.JPG - not in sharp focus, chromatic aberration 

.

 

 

Jill C., Forum Volunteer
    C
    Calum264426994hahAuthor
    Participating Frequently
    February 10, 2023

    Hello,

     

    Thank you for that somewhat more constructive feedback. In regard to blurring, how far do I actually need to go? Do logos, for instance, need to be totally hidden or simply not recognisable as anything recognised? I'm certainly not keen on any more blurring than absolutely necessary but also do not want images rejected for the opposite reason.

    C
    Calum264426994hahAuthor
    Participating Frequently
    February 13, 2023

    There are massively many assets checked and added to the database each day. A small error rate is to be accepted. Now with the massive arrival of the first generative AI assets, there was an invasion of 3-handed characters, or characters with 6 fingers or things like that. At a first sight they looked OK, so they passed. Now, moderators are trained to those errors, I hope they refuse them straight away.

     

    So yes, if assets look OK at the first sight, they may pass, even if they are not OK if you take a more profound look into it.

     

    Refusals are frustrating, and my first refusals were quite a shock. I had logos in and thought that little logos does not make the picture unusable. It's a street picture, after all. I had also pictures accepted by error here. And I have pictures refused here for quality issues that sell well on other sites, and vice versa.

     

    And then there are those pictures, where you have to decide: correctly exposed or under/overexposed. It may pass or not. Not all pictures are straight failures.

     

    I look into my failures and if I cannot solve the issue, I move on.

     

    Especially for logos, I look beforehand if there are many and if they are easy to edit out. If yes, I do it. If not, they may pass as illustrative editorial.


    Fair enough.

      Ricky336
      Community Expert
      Ricky336Community Expert
      Community Expert
      February 10, 2023

      Hello,

      Overall, you have to think about the composition of the photos.

      You have to think about exposure. The picture of the square - 0645 - you've got strong shadows, the shadows are too black, as well as the perspective of the building; they're leaning to a degree. Same with 0770. And with 0595, what are you trying to show? What is the subject?

      Be very mindful that Adobe Stock is selling pictures commercially, so the picture must have some commercial use behind it. What can the picture be used for? How can it be used? Why would someone download it?

      It would be a really good idea to read through some of the Adobe help guides. For example, start with this, and follow the links in the guide:

      https://helpx.adobe.com/stock/contributor/user-guide.html

       

        C
        Calum264426994hahAuthor
        Participating Frequently
        February 10, 2023

        Seems odd that those things are such an issue now, since I've uploaded over 2300 photos without issue over the past few years, of similar subjects to those and making little alteration to contrast etc.  And many which were previously rejected have been accepted at a later date, so it's clearly not an exact science. This is the first time that whole batches of files have been rejected at once, it's not the norm.

          Ricky336
          Community Expert
          Ricky336Community Expert
          Community Expert
          February 10, 2023

          I would suggest that now due to the volume of pictures being sent/submitted, the moderators are now paying more attention to the quality. So, you should think about the overall quality of the picture to get a high acceptance rate; the issues that I pointed out you need to consider for future uploads.

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices