photos submitted 5,6,and 7 months ago without any review

Forum|Forum|1 year ago
October 24, 2024
6 replies
585 views

It says "Assets are reviewed in the order they are received", however, some photos submitted 5,6,and 7 months ago without any review, instead my recent photos submitted got reviewed. Contacted Adobe but no reply so far, is this a bug and what can I do?

Contributors

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J

Jordi3854527210l9

Known Participant

IDK what do you think guys, but Adobe is not a start-up, its a giant company, I can't see this normal, 7 months is not something that should be allowed, some people must live from this.

Or it's a negligence bec they don't need to care about contributors, or there is something bigger behind all this times.

Jill_C

Community Expert

Adobe claims to have tripled the size of their moderation team; however due to the popularity of the Stock business, and the Generative AI boom, with its low cost of entry for that asset type, Contributors are uploading hundreds or thousands of assets at a time. As a result the backlog of unreviewed images remains huge, probably many millions. Nevertheless, I believe they should alter their reviewing strategy to be sure that no one waits more than 8 weeks.

Jill C., Forum Volunteer

J

Jordi3854527210l9

Known Participant

I guess, but my biggest question is, Why they process some newer content, and not the backlog? For example, imagine some one who upload some Halloween content, They want to sell it before it, so you have to upload it a year before? It have no sense, 2 months before its reasonable, but not 7, in my opinion.

Thnks for the answer

Jordi

C

CYSUNAuthor

Known Participant

Thank you all, your info is very helpful.

Nancy OShea

Community Expert

Did you use a bulk submission tool or upload them individually?

After this much time, I would delete and resubmit them.

Nancy O'Shea— Product User & Community Expert

Jill_C

Community Expert

The old first-in/first-out rule no longer seems to apply. Unfortunately, there is nothing we can do to hasten the process. Adobe either doesn't reply to queries on this subject, or sends a canned response. All will get reviewed eventually.

Jill C., Forum Volunteer