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Known Participant
October 24, 2024
Question

photos submitted 5,6,and 7 months ago without any review

  • October 24, 2024
  • 6 replies
  • 585 views

It says "Assets are reviewed in the order they are received", however, some photos submitted 5,6,and 7 months ago without any review, instead my recent photos submitted got reviewed. Contacted Adobe but no reply so far, is this a bug and what can I do?

This topic has been closed for replies.

6 replies

Known Participant
October 28, 2024

IDK what do you think guys, but Adobe is not a start-up, its a giant company, I can't see this normal, 7 months is not something that should be allowed, some people must live from this.

 

Or it's a negligence bec they don't need to care about contributors, or there is something bigger behind all this times.

Nancy OShea
Community Expert
Community Expert
October 29, 2024

Adobe doesn't gain anything from ignoring submitted assets. 

 

Nancy O'Shea— Product User & Community Expert
CYSUNAuthor
Known Participant
October 25, 2024

Thank you all, your info is very helpful.

Nancy OShea
Community Expert
Community Expert
October 24, 2024

Did you use a bulk submission tool or upload them individually?

After this much time, I would delete and resubmit them.

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
October 24, 2024

The old first-in/first-out rule no longer seems to apply. Unfortunately, there is nothing we can do to hasten the process. Adobe either doesn't reply to queries on this subject, or sends a canned response. All will get reviewed eventually.

Jill C., Forum Volunteer
RALPH_L
Community Expert
Community Expert
October 24, 2024

Nothing you can do.

Participating Frequently
October 24, 2024
Delete them and try again in some time