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J
Jambena17501250
Participant
June 30, 2020
Answered

Photos uploaded to Adobe Stock from wrong account

  • June 30, 2020
  • 2 replies
  • 348 views

I have a private account and a professional account. I have uploaded some photos to Adobe Stock contributor from my professional account by mistake. They're all currently under review. Is there a way to move them to my private account quick and easy? It's 50 something photos, and too time consuming for me to do manually.

This topic has been closed for replies.
Correct answer MatHayward

No, sorry but we can't transfer images from one account to another. You will need to the delete the files pending in the wrong account, then re-upload them and re-submit to the correct account. 

 

Make sure to delete the currently uploaded files first, this is important. 

 

-Mat Hayward 

2 replies

MatHayward
Community Manager
MatHaywardCommunity ManagerCorrect answer
Community Manager
July 14, 2020

No, sorry but we can't transfer images from one account to another. You will need to the delete the files pending in the wrong account, then re-upload them and re-submit to the correct account. 

 

Make sure to delete the currently uploaded files first, this is important. 

 

-Mat Hayward 

C
Community Manager
Contributor1Community Manager
Community Manager
July 14, 2020

Sorry, I believe you will need to reupload them manually to the other account as I'm not aware of a quick way to do this from one account to the other.

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