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Participant
June 9, 2025
Question

[please help] Lost access to my Gmail and Adobe stock connected Socially using Google

  • June 9, 2025
  • 3 replies
  • 152 views

Hello,

 

I am contributior and I am asking this community for a favour. I lost my Gmail

password and Gmail is sending same

Same code to receive my account to my same email that I want to recover.

I tried everything but nothing work.

There is no way to connect with Google for Gmail help.

Can you guys please help me or give my Adobe customer care email plz.

 

Thanks you 

 

3 replies

Abambo
Community Expert
Community Expert
June 10, 2025
quote

Can you guys please help me or give my Adobe customer care email plz.


By @PureAll

There is no public Adobe customer care e-mail. Customer care can only be contacted via chat.

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
June 9, 2025

To reset passwords & email, go to your online account below. 

https://account.adobe.com/

 

For obvious security reasons, fellow users can't tell you what your Adobe log-in ID and password are. It's your responsibility to keep track of such things.  Write down user log-ins and passwords and keep them in a desk drawer.

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
June 9, 2025

a) this community cannot help you to recover your password, nor can it help to connect your account to a different e-mail. You will need to contact Google on this issue. Maybe a Google forum can help.

 

b) if you have gmail on your mobile phone, sign in there. Google sends the recovery messages there. (BTW: you should always add a secondary recovery e-mail to your accounts! If you ever recover this, think about how to secure your devices, without making it impossible to work with them.

ABAMBO | Hard- and Software Engineer | Photographer