Problemas con La tarjeta de ID

Forum|Forum|4 years ago
September 7, 2021
2 replies
432 views

No puedo subir imágenes como contribuidor en AdobeStock. Me sale el siguiente mensaje "Tu tarjeta de ID ha sido rechazada. Envía otra antes de continuar" alguien sabe porque? O que puedo hacer?

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jacquelingphoto2017

Community Expert

Hi @FigueroaC ,

Your ID will not upload if the photograph is not clear. It might not upload if the exp. date is not current, or if it does not show to be a valid government issued ID. If all the above criteria is met, please contact Adobe for assistance using the link @Nancy OShea gave you or the contact information on the same page you're trying to upload your ID from.

Best wishes

JG

Nancy OShea

Community Expert

I don't know why your ID card is rejected. Did you submit a valid JPG file? Did you try submitting your ID again from your Contributor's panel?

If you continue to have trouble, please contact Stock Contributor Support:

https://contributor.stock.adobe.com/en/contact

Nancy O'Shea— Product User & Community Expert

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