I haven't uploaded in a loong time due to personal reasons but now I was trying top connect to submit a new batch and am having problems connecting to the FTP server (I also have videos I want to upload). Have done everything descrieb in learn more on the upload page, like introducing the sftp://sftp.contributor.adobestock.com address, ID and generated password but it gives the following result even after I have raised the timeout from 20 second to 100 (before it just timed out):
Status: Connecting to sftp.contributor.adobestock.com...
Response: fzSftp started, protocol_version=11
Command: open "email@example.com" 22
Error: Could not connect to server
Status: Waiting to retry...
Have tried Cyberduck aswell as another custom ftp client and all of them time out.
Am I missing something?
I used to be able to connect really easy but it has been more than a year since my last upload.
I have never been able to connect.
I'm having issues connecting via filezilla too. So are a few other contributers according to posts on another forum
Raised a call with Adobe tech support - they are aware of the issue and are working on it.
Adobe might be performing system maintenance. Suggest you try again later.
In the meantime, you can view the system status report below for updates.