Quality issues changed to Similar Image(s) Already Submitted

[di-photo]

So for a month or more since Adobe i assume made some changes in their AI review all i get is quality issues.

Now yeah i know they are not all the same but all files accepted from any other agency. So i shoot with drone and 2 professional cameras class GM II all around. All files rejected not a single one passes. I do stocks for a few years never had so much rejected at all not in a single agency. So whats Asobe plan make space for AI bs only? Or we all suffer because they made the standart so high that people would give up.

[Jill_C]

If you upload a couple of the rejected images here you will receive feedback as to the possible reasons for rejection.

[di-photo]

I will be contacting directly Adobe contributor team with the question atm. I dont see how someone who dosnt work for adobe would be helpful here. No ofence but people would just guess reasons without knowing what and why, As i said Before December review systme was different. So i assume they have changed something in the AI system of review which causes majority of files to be rejected with quality issues even if they dont have. As much as someone would see glare colour or colour cast i would see it too lack of shadows or over exposed as im not doing that from yesterday.

[daniellei4510]

You are welcome to try, but it's doubtful Adobe will respond outside of a canned response. Most of the individuals responding to requests for help with rejected assets have an acceptance rate of 97-100%. 

[di-photo]

Not sure where you get your information from. They do actually respond. 

[daniellei4510]

I got the information from here, where contributors post to say they tried to challenge a refusal but "all I get back was a generic email."

[Abambo]

Not sure where you get your information from. They do actually respond. 

By @di-photo

Sure, they respond. But I would be surprised if they would do anything error analysis of your assets.

[Jill_C]

Adobe provides no avenue for you to challenge rejected images. They will simply refer you to this forum.

[di-photo]

Yes they do. You have the rights to challenge. At the end of the day we are the one bringing the revenew. If you challenge and your pictures are fine they get to be reviewed second time by someone else and they do pass. Had a whole batch like that.

[Jill_C]

We have seen repeated reports here and in the Discord server for years that Adobe simply refers requests back to the help pages or here to this forum. If they gave every Contributor the chance to dispute the findings of the Moderators, reviews would grind to a halt. Your icon here indicates that you are a "Community Beginner" so it seems that your experience on Adobe Stock's processes might not extend back very far.

Here's what the rejection reason says: It doesn't say "contact us and we'll take another look...."

[di-photo]

Forum has nothing to do with your contributor account might login 3min ago dosnt mean i have just started as a contributor. My account exists since 2016 as a contributor. Anyway problem solved pictures are up now. This is what i mean the forum is waste of time none of its users is related in anyway with Adobe review team or works for adobe.

[Jill_C]

That's what I said. We are not Adobe employees and Adobe does not monitor this forum; however, they have provided this forum as a way for you to obtain feedback from other experienced Contributors since they do not provide a means for you to challenge the findings of the Moderators. Many Contributors have posted their rejected images here and received input allowing them to re-edit and resubmit their images and get them accepted. 

[Nancy OShea]

 A Community Beginner with no posting history, hmmm....

@di-photo, are you a chatbot?

Care to show us your prompt directive?

[Abambo]

This is what i mean the forum is waste of time none of its users is related in anyway with Adobe review team or works for adobe.

By @di-photo

That's untrue. It's not a waste of time, our advice is valuable, as proven multiple times. And no, some users (identified as Adobe employees) are working for Adobe. But they are not very present here because our advice is as good as theirs…

And then there are community experts with some knowledge of Adobe's internals, but we are not working for Adobe, and we are independent of Adobe. But we have direct contact with some Adobe employees, and we can ask questions to Adobe employees. Nonetheless, yes, there are little secrets that Adobe does not share with us. That's OK.

[Abambo]

Yes they do. You have the rights to challenge. At the end of the day we are the one bringing the revenew. If you challenge and your pictures are fine they get to be reviewed second time by someone else and they do pass. Had a whole batch like that.

By @di-photo

You can challenge everything, but they won't seriously review any refused asset again. Anyone would challenge any refusal, and that would simply eat up all the moderation resources they have. They may pick-up from time to time one or the other refusal, but I strongly doubt that for a standard refusal, they will do anything, except referring you to this forum.

[Abambo]

So i assume they have changed something in the AI system of review which causes majority of files to be rejected with quality issues even if they dont have.

By @di-photo

That's a good approach. Simply assume that Adobe changed something, as they are changing permanently, by adding new moderators to the system. According to Adobe, moderators are real and not piloted by AI. No ofence but you do not need to work for Adobe directly to see issues in your pictures.

[Nancy OShea]

"Similar images" includes work by other Contributors.

If Adobe Stock already contains 1000 images of XYZ, they probably don't need more images of XYZ.  

Try submitting something else. 

[Abambo]

Reviews are done by humans. 

a) There may be AI adisory, but the decision is taken by humans.

b) Accepted assets somewhere else does not mean that Adobe stock will accept them. The moderation system is very different from stock image provider to a different one.

c) What is a GM II?

d) having a professional camera does not mean that you get error free assets, you have just a better starting point for this.

e) Generative AI is a big business for Adobe, but they still are promoting also professional quality assets. 

[Devan1238]

Did their contributor team provide a response? I have been having the same issue since last week, all of a sudden my image are now getting rejected with the same excuse.