Copy link to clipboard
Copied
Hello.
There's something strange here... This is my 5th image that has been rejected due to "Similar Images Already Submitted", the garden shovel depiction above.
I looked in my Adobe Stock submissions folder, I don't have a single old work related to a garden shovel.
I didn't stop with searching for "shovel", I also searched for "spade", "oar", "hawk", "rowing", etc. and still couldn't find a single work.
As I said, it's obvious to me that there's something strange here. If it continues like this, my account will be closed/suspended, and I certainly don't want something like this to happen unjustly.
What can I do to solve this, who can I contact, how can I object?
There are Adobe employees on this forum, they write from time to time, can they help me too, please?
I opened a second thread about the same issue, maybe it was wrong, but as I said, the issue is important to me, there is a risk of my account being closed even though I follow the rules to the letter and I expect an urgent response, so I opened a new thread to make it more visible.
Thank you.
[Moderator moved the thread to the correct forum]
Copy link to clipboard
Copied
Only 5? I've had 36, with perhaps two or three actual acceptances mixed in. There is no one to contact except Contributor Support. You will receive a canned reply, but that doesn't mean complaints aren't being read. If enough people affected by this issue write in, maybe we can at least get an explanation from Adobe as to why this is happening and what we can do to avoid it going forward.
Copy link to clipboard
Copied
daniellei4510, what is the web address of "Contributor Support", can you write it here, I can't find it because I'm not very calm right now, I guess?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Thank you daniellei4510, not once since I have been here have you not helped me, and I appreciate that very much.
As you said, I have told the support team from the Contributor Portal about my problem and I am waiting for a reply.
Copy link to clipboard
Copied
Happy to help. By the way, today...for the first time in nearly a week...I had three assets accepted today. And NO refusals for being too similar. Probably too soon to celebrate, but it was nice to wake up to.
Copy link to clipboard
Copied
The asset below was among those I've recently had rejected for being "too similar" to other submissions. It was created using Midjourney.
I then took the above image and used it as a reference model in Firefly to produce the following.
Finally, I edited the asset and submitted this. It was accepted within 24 hours. Why was the first one too similar, but this one not? I do concentrate largely on photorealistic portraits, so I like to switch it up sometimes and mix in some abstract or surreal submissions, along with more "mundane examples such as animals, office workers, etc., which are also being rejected as being too similar.
If anything, I would think the image below is more "similar" to my usual submissions from a photorealistic perspective than my initial submission.
It appears some extremely subjective decisions are being made here, or some sweeping policy changes that Adobe has yet to inform us about. Meanwhile, there are still contributors uploading hundreds of assets so similar that they are close to being exact duplicates, which some in fact are.
Copy link to clipboard
Copied
A while ago, another friend opened a topic on the forum about the same problem:
"It appears some extremely subjective decisions are being made here, or some sweeping policy changes that Adobe has yet to inform us about." - I think this is a strong possibility.
Another thought I have is, is the Similar Content analysis now performed by artificial intelligence instead of humans (moderators)? Is this where wrong decisions are made?
Copy link to clipboard
Copied
"Another thought I have is, is the Similar Content analysis now performed by artificial intelligence instead of humans (moderators)? Is this where wrong decisions are made?"
At this point, that's probably not out of the question. At least something that's happening even before assets make it to human moderators. But it needs some serious tweaking if so.
Copy link to clipboard
Copied
I got a "similar images rejection" for an image of an altar of a church in Buenos Aires. I have only been there once and there are no other images from that church in my portfolio. I'm going to stop submitting new material for a while and take a "wait and see" approach.. I'm wasting too much time editing, titling and adding keywords to earn such baseless rejections...
Copy link to clipboard
Copied
I think out of 34 rejections for similar so far in the last three days, only two assets have been accepted. And they weren't all that dissimilar from the similar assets. Something is screwed up.
Copy link to clipboard
Copied
Same. On the bright side, I was able to find time to wash dishes and put away laundry.
Copy link to clipboard
Copied
A lot of my submissions got rejected for "Similar Images Already Posted" as well and are ones I haven't uploaded yet to the site. I'm gonna halt uploading until we get more information on the problem to avoid account suspension.
Copy link to clipboard
Copied
I highly doubt it will result in account suspension, but the rejection reason is particularly frustrating, since it allows us no option to resubmit the images unless it is drastically re-envisioned (as per my example below). At least with well-deserved rejections due to quality issues, we have something to base our changes on.
Copy link to clipboard
Copied
Agree. Hopefully the Adobe Stock staff can solve this problem soon for anyone who has been experiencing the same issue.
Copy link to clipboard
Copied
I just received the above response from Adobe regarding my objection yesterday.
If I am not mistaken, the images that were rejected due to "Similar Content Has Already Been Submitted" do not only include my own submissions, but also the entire Adobe Stock archive. (Please correct me if I am wrong).
I have come to the conclusion that there is nothing I can do in such a case. In other words, no matter what subject I produce in the giant Adobe Stock, which already has hundreds of millions of images in its archive, there are already thousands - maybe tens of thousands - of images that have already been produced and submitted on that subject.
Logically, there will be similar ones to what I have done among these thousands - tens of thousands.
I guess that is the end of my Adobe Stock dream - I think my account will also be closed soon. However, this was a perfect job for me to do when I was about to retire: Work when you want, don't work when you want, you don't have any contact with the customer during sales - so you don't have to deal with the endless questions and requests of the customers, or I don't know, even when you sleep your shop continues to work and sell, you work alone - you don't have to deal with staffing problems, etc...
I haven't found a job this good and I don't think I will ever find one.
In short, I'm sad.
Copy link to clipboard
Copied
We pretty much concluded long ago that the entire database was included as the reason for refusal. Not sure why they don't say so in the canned refusal text. But that doesn't mean it makes sense. First, there is nothing new under the Sun. And even the same subject can be portrayed in an infinite number of ways. And, as happened last evening, why was one of my portraits (a unique individual uniquely dressed and posed) refused because of being too similar, while an image of soap suds (which I've been sitting on for months because there are already a gazillion of them on Adobe Stock) gets accepted?
On the bright side, an account I've been keeping an eye on (the contributor with all the muscular birds) has had their account disabled.
In any event, I think we can all agree that whatever is determining what is and what is not similar needs a drastic overhaul. It is making haphazard, illogical, and overreaching decisions.
Copy link to clipboard
Copied
Your answer is stock text. Nobody looked into the case.
If I am not mistaken, the images that were rejected due to "Similar Content Has Already Been Submitted" do not only include my own submissions, but also the entire Adobe Stock archive. (Please correct me if I am wrong).
By @coffeeman_L
Correct, but that is used for abundantly preset assets, like flowers, sunrises/sunsets etc. It's not used (normally), when you provide the thousands image of a girl playing football.
Copy link to clipboard
Copied
Interestingly, I just noticed that the "Similar Images Already Submitted" rejection reason is as follows: (Translated from Turkish to English with Google Translate)
"Similar Images Already Submitted
Thank you for giving us the opportunity to evaluate your image. Unfortunately, during our review, we determined that it is similar to other images you have previously uploaded, so we cannot accept it in our collection.
Images must be different in a way that adds value to our customers. We cannot accept more than three color variations of the same image or similar images. Also, models must be in different situations or with different expressions. Please be selective and submit only the best of each series of images......"
So, if I'm not mistaken, it says that the archive to be used as a basis for similarity here is the ones I uploaded.
However, the notification I received by email yesterday said that the similarity covers the entire Adobe Stock archive (or so I understood).
Complete confusion.
Copy link to clipboard
Copied
"However, the notification I received by email yesterday said that the similarity covers the entire Adobe Stock archive (or so I understood)."
We've always suspected this to be the case. While the "too similar" rejection has turned up now and then in the past, it has never been used to the extent that it is being used now. I have about 30 images presently under review. I'm leaving them up. I've had four acceptances today, and two "similar" rejections. Until this issue is fixed or at least configured to be less arbitrary, our only recourse is to try to get a bead on what will and will not be approved as best we can. I still think titles and keywords have a lot to do with the algorithm's decisions.
Copy link to clipboard
Copied
And interestingly, I got two confirmations today, so I felt a little bit uplifted.
Copy link to clipboard
Copied
The refusal text is incorrect in that sense, that it only concerns your assets. It has been confirmed long ago in this forum by an Adobe employee, that the refusal also concerns other existing stock assets.
Copy link to clipboard
Copied
You should post in the contributor forum.
Copy link to clipboard
Copied
By @coffeeman_LI expect an urgent response, so I opened a new thread to make it more visible.
==========
Stock receives thousands of submissions & inquiries per week. Too many to handle right away. Don't expect the impossible. It's not going to happen due to the heavy volume they receive.
I've said this before, I think Stock might be testing a new pre-evaluation tool that looks for similar images. Whether it works as intended, or not, is another issue.
Just ride this storm out like everyone else is. There's no sense in getting worked up about the review process. It's out of our control. And it has no impact on account termination. So stop worrying.
Copy link to clipboard
Copied
I am not as optimistic about account termination as you are Nancy O'Shea.
If I get rejected over and over and over again for the same reason, my account will of course be terminated - after all, this is a business.
I have been in business myself for about 33 years and I have never kept a problem employee in my workplace (such as thieves who steal my money and property or immoral people who harass my female customers) - no one does.