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R
Romeu di Sessa
Known Participant
September 10, 2024
Question

Red sign

  • September 10, 2024
  • 2 replies
  • 1752 views

No matter how many times I click in "NO", to informe that there are no persons in the picture, this mark never rest. When I come back to see, always, in all fotos, there are that red sign, as if I did not answer if there are persons in the picture.

 

How do I fix it?

This topic has been closed for replies.

2 replies

R
Romeu di SessaAuthor
Known Participant
October 28, 2024

I made another test, just to be sure, and do not touch in nothing on my panel for a month. Today I saw that ALL the almost 300 pictures that I uploaded in last months, ALL OF THEM are marked with a red sign, as if I never had answer the question "are there persons in this picture" (or so). I know this is the problem, because when I hit "no" in this question, it turns do green. And I believe none of my pictures are in the market, due this.

 

I am about to abandon Adobe Stock, because it is working for nothing.

 

If someone knows how to fix it, or how can I contact someone directly at Adobe to solve it, I will thank you. 

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
October 28, 2024

Though frustrating, this really isn't a fatal flaw. When you're ready to submit the images, just recheck the correct boxes to turn the indicator to green and submit the images.

Jill C., Forum Volunteer
    R
    Romeu di SessaAuthor
    Known Participant
    October 28, 2024

    Well, that is the second problem. The site NEVER let me upload nothing, the upload button remains gray. Near it there is a "?" button, wich when you mouse-hover it, you see a massage saying something as "due too much uploads in the platform it will take a while to you be able to upload new stuff. " (or so). And it remains like this since the first time I tryied to use this site, at the beguinning of this year... My thought is maybe it happens because of the "ethernal red sing" in my photos. I don't know, maybe the site just don't like me... 🙂

    Still looking faward to some solution.

    daniellei4510
    Community Expert
    daniellei4510Community Expert
    Community Expert
    September 10, 2024

    Are you saving the changes to your assets before you leave the page by clicking the blue SAVE button? Is that the issue you're having?

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
    R
    Romeu di SessaAuthor
    Known Participant
    September 16, 2024

    Yeah, for sure! (I believe you are talking about the "save your work" (or so) button, at left botton in the page, that turns blue when you chage something in your page, right?) But in next day I saw the page... almost all red again. 

     

    Any tips?

    daniellei4510
    Community Expert
    daniellei4510Community Expert
    Community Expert
    September 16, 2024

    For me, that button doesn't turn red, but is grayed out after my changes are saved.

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
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