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Red sign

New Here ,
Sep 10, 2024 Sep 10, 2024

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No matter how many times I click in "NO", to informe that there are no persons in the picture, this mark never rest. When I come back to see, always, in all fotos, there are that red sign, as if I did not answer if there are persons in the picture.

 

How do I fix it?

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New Here ,
Sep 19, 2024 Sep 19, 2024

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That was my guess. Even because I never made any AI content to today. 

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New Here ,
Sep 20, 2024 Sep 20, 2024

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Right.

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Community Expert ,
Sep 19, 2024 Sep 19, 2024

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Either there is something wrong with your metadata (titles and keywords), or you have reached the submission limit on your account. Is the Submit button now grayed out?

Jill C., Forum Volunteer

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New Here ,
Oct 28, 2024 Oct 28, 2024

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I made another test, just to be sure, and do not touch in nothing on my panel for a month. Today I saw that ALL the almost 300 pictures that I uploaded in last months, ALL OF THEM are marked with a red sign, as if I never had answer the question "are there persons in this picture" (or so). I know this is the problem, because when I hit "no" in this question, it turns do green. And I believe none of my pictures are in the market, due this.

 

I am about to abandon Adobe Stock, because it is working for nothing.

 

If someone knows how to fix it, or how can I contact someone directly at Adobe to solve it, I will thank you. 

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Community Expert ,
Oct 28, 2024 Oct 28, 2024

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Though frustrating, this really isn't a fatal flaw. When you're ready to submit the images, just recheck the correct boxes to turn the indicator to green and submit the images.

Jill C., Forum Volunteer

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New Here ,
Oct 28, 2024 Oct 28, 2024

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Well, that is the second problem. The site NEVER let me upload nothing, the upload button remains gray. Near it there is a "?" button, wich when you mouse-hover it, you see a massage saying something as "due too much uploads in the platform it will take a while to you be able to upload new stuff. " (or so). And it remains like this since the first time I tryied to use this site, at the beguinning of this year... My thought is maybe it happens because of the "ethernal red sing" in my photos. I don't know, maybe the site just don't like me... 🙂

Still looking faward to some solution.

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