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intriqueproductions
Participant
January 31, 2019
Answered

Rejected for non-compliant content

  • January 31, 2019
  • 2 replies
  • 748 views

I have absolutely no idea why this was declined. No logos, watermarks.

Is it the reflections on the windows? Any other ideas?

This topic has been closed for replies.
Correct answer MatHayward

The file was originally moved to remind to complete due to an incomplete model release. That was on January 29. You then resubmitted the file with the same incomplete release on January 30 so the file was rejected for non-compliance as you did not comply with our release requirements.

All that is on the release you submitted is the signature of the model and a witness. The printed name for both of those people is required as is the printed name and signature of you the photographer.

In addition, there are many other line items you have left blank on the release. There is no date on the release. We require a date next to each signature. The other line items must be completed as well.

Details about our model release requirements can be found here: Model release and protection guidelines for Adobe Stock

-Mat Hayward

2 replies

MatHayward
MatHaywardCorrect answer
Legend
February 1, 2019

The file was originally moved to remind to complete due to an incomplete model release. That was on January 29. You then resubmitted the file with the same incomplete release on January 30 so the file was rejected for non-compliance as you did not comply with our release requirements.

All that is on the release you submitted is the signature of the model and a witness. The printed name for both of those people is required as is the printed name and signature of you the photographer.

In addition, there are many other line items you have left blank on the release. There is no date on the release. We require a date next to each signature. The other line items must be completed as well.

Details about our model release requirements can be found here: Model release and protection guidelines for Adobe Stock

-Mat Hayward

    I
    intriqueproductionsAuthor
    Participant
    February 1, 2019

    Mat, thank you for your explanation!

    I did re-submit the image with the information filled out correctly on release. Not sure why it wasn't included to begin with, but I have fixed the problem.

    Another question - my two submissions included the same girl, can I not submit a blanket release for the photos if they are within the same series?

    MatHayward
    MatHayward
    Legend
    February 1, 2019

    Yes, when you answer yes to the question about recognizable people you have an option to either upload a new release or to select an existing release. You can search by name or scroll through the dropdown menu to find the correct release. Select it and it's attached. Voila!

    -Mat

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    January 31, 2019

    Did you have a model release?

    Was there an image border?

    ABAMBO | Hard- and Software Engineer | Photographer
    I
    intriqueproductionsAuthor
    Participant
    January 31, 2019

    So they typically give you a chance to attach a model release if that's the problem, and I did have one, but this one didn't come back with a chance for me to fix it.


    Also what you see above is what I submitted. There was nothing that I had to edit out of the photo.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    January 31, 2019

    It definitely needs a model release.

    I wasn't sure as I did not check on my computer if there was not a border.

    ABAMBO | Hard- and Software Engineer | Photographer
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