Rejected images as «Non compliant image»

Question

Hello.Some of my image were rejected as «NON-COMPLIANT IMAGE».What Does it mean?What needs to change to resubmit?Thank you.

Nancy OShea · Accepted Answer

Sorry to have to say that, but you need to read what I wrote. And indeed you did ask: What needs to change to resubmit?

You need to address all the faults.

Thank you for your replay, but:
— you wrote about the Light Glow Effect. This one is not a technical problem, it is the effect.

By @Merry_Dream15B9

No, I did not write about the glow effect. At least not directly. But I was talking about the jigsaw effect introduced.

clipping warnings are on

By @Merry_Dream15B9

No one talked about clipping. I said “missing”. “Missing blacks”. You see it in your histogram to the left. And I said there is noise in the background.

— and finally. Reject was for «Non-compliant» reasons. «Technical issue» is another chapter.

By @Merry_Dream15B9

I did address the non-compliant issue. But I can't comment on what I do not see: “Non-compliant” means, generally, that you did not respect the rules. There may be indeed a problem with the marking or the keywords, that I can't see.

You will get only one refusal reason, and it's the first that a moderator sees, as they do not continue to check further then. But there may be multiple different reasons to reject the asset. Quality is one possible rejection for this asset.

@Merry_Dream15B9,

Reasons Content is Rejected:

https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html

"If you get a reminder to provide or resolve a problem with a release and you resubmit the file without addressing the issue, we’ll reject it as noncompliant."

Photo Dos & Don'ts:

https://helpx.adobe.com/stock/contributor/help/editing-dos-and-dont.html

"Effects:

Don’t: Add sunrays or flares.

Don’t: Create mirrored images, kaleidoscopes, or patterns.

Don’t: Use effect filters.

Don’t: Add vignettes or frames."

Hope that helps.

Abambo · Answer

“Non-compliant” means, generally, that you did not respect the rules. There may be indeed a problem with the marking or the keywords, that I can't see. But I see quality issues with your asset, like noise in the background, or artefacts in the diamonds. Just a small excerpt:

In addition, I had a look into the histogram, and saw missing blacks:

I would have expected to have this asset refused on the grounds of quality issues.

If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

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