Rejection of images due to raster graphics

Forum|Forum|2 years ago
April 20, 2023
2 replies
515 views

Hello.
Half of the files I upload are rejected. Cause:

-Your vector file contains a raster/bitmap image, and vector files must not contain raster elements.

- Your JPEG preview file has been compressed too much, so textural problems have occurred in the file.

- Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels)

- You didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file.

But I'm only uploading an EPS file (no jpeg preview). There is definitely no raster graphics in the EPS file. Why are images rejected?

Troubleshooting

This topic has been closed for replies.

Nancy OShea

Community Expert

Did you read the submission requirements and follow them to the letter?

Nancy O'Shea— Product User & Community Expert

Abambo

Community Expert

@Fedor29466519ru1a ,

We have no insight. Please post ONE of your EPS files as submitted. It may well be, that there is a different problem and the moderator did choose the wrong refusal reason.

ABAMBO | Hard- and Software Engineer | Photographer

F

Fedor29466519ru1aAuthor

Participant

This has happened several times, with the same reason for reject

3 examples in the zip archive:

https://drive.google.com/file/d/1Hf2bzNxITSMkOEOXsFurE9GaHApsWC7H/view?usp=share_link

T

Test Screen Name

Legend

Sometimes Illusrtator uses rasters in an EPS because the vector effects cannot exist directly, and so they are rasterised. But ... I tested ant.eps. There are no rasters in the ant. So that seems a false message too.

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