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Ilias29272326i687
Participant
July 15, 2023
Question

Same images bought twice by the same customer

  • July 15, 2023
  • 2 replies
  • 408 views

Hey guys! Sometimes my images are being bought twice by the same customer for the same price in the same second. So I wonder if they had some technical issue or is this some sort of a "extended" license? Not that I have anything against it, but I'm just curious. 

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2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
July 16, 2023

There are multiple explanations for this. Some users report problems with the site. Then they license multiple times without getting the asset. Some users may just participate in a class, and the students licence the same asset. If it's on the cheap side, it may be a pro user. There are multiple reasons for this to happen. 

 

There is no reason to worry, as long assit is not 100 doubles in a row… that would be suspicious.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
July 15, 2023

How do you know that they were bought by the same customer?

Jill C., Forum Volunteer
I
Ilias29272326i687Author
Participant
July 16, 2023

I assume they are. Would be hell of a coincidence if exactly the same image is being bought in the same second for the same price twice. It doesn't happen often, but surely happened like 3-4 times this week.

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
July 16, 2023

Perhaps the same Buyer is licensing the image twice for 2 different projects.

Jill C., Forum Volunteer
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