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A
Aleksandr_ST
Participant
February 17, 2023
Question

Some images are 17 days in review, is it a bug?

  • February 17, 2023
  • 1 reply
  • 556 views

Hello, Adobe! Some of my images are 17 days on review, others 10+ days, is it a bug? Other user's images are approved in about 4 days now (as i know), but mine looks buggy frozen (not approved or rejected, just in "in review" section), can you check if it is ok? Thank You!

 

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    1 reply

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    February 17, 2023

    No. We can't check, as this is a user to user forum. 

     

    However, did Adobe accept/reject some of your assets? Are they generative AI? That queue has a serious backlog it seems.

     

    If you want to try to contact Contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

    ABAMBO | Hard- and Software Engineer | Photographer
      A
      Aleksandr_STAuthor
      Participant
      February 17, 2023

      I mean Adobe Employees also reading this topics and maybe can help. Seen previously solved troubles here by Adobe Stock team members.

       

      Added a ticket to contact center, thank you.

       

      Yes, generated by AI, previous approval rate 92+ for first images and 99% for all later ones. Property released pictures are also was approved ok. I mean i sure there is not quality or keywording or release problem but seems like bug in uploader.

       

      Also, some (few pcs) images that were uploaded later, was approved in normal 4 day period, but previous are still in queue.

       

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      February 17, 2023

      There does seem to be more and more evidence, based on the number of complaints posted here recently, that Generative AI images are now routed to a different queue. Perhaps Adobe has specially trained Moderators for these images, because initially it seemed that too many flawed images were being approved and getting into the database.


      They should have, and as each submitter submits 120 assets (compared to our 3 in a row), they have some work to do, counting fingers, toes, and hands.

      ABAMBO | Hard- and Software Engineer | Photographer
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