Some images are 17 days in review, is it a bug?

Forum|Forum|3 years ago
February 17, 2023
1 reply
555 views

Hello, Adobe! Some of my images are 17 days on review, others 10+ days, is it a bug? Other user's images are approved in about 4 days now (as i know), but mine looks buggy frozen (not approved or rejected, just in "in review" section), can you check if it is ok? Thank You!

Troubleshooting

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Abambo

Community Expert

No. We can't check, as this is a user to user forum.

However, did Adobe accept/reject some of your assets? Are they generative AI? That queue has a serious backlog it seems.

If you want to try to contact Contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

A

Aleksandr_STAuthor

Participant

I mean Adobe Employees also reading this topics and maybe can help. Seen previously solved troubles here by Adobe Stock team members.

Added a ticket to contact center, thank you.

Yes, generated by AI, previous approval rate 92+ for first images and 99% for all later ones. Property released pictures are also was approved ok. I mean i sure there is not quality or keywording or release problem but seems like bug in uploader.

Also, some (few pcs) images that were uploaded later, was approved in normal 4 day period, but previous are still in queue.

Abambo

Community Expert

The fastest way to get this solved, if it is a stuck, is by contacting support.

ABAMBO | Hard- and Software Engineer | Photographer

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