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Sua conta tem um problema de validação de status. Você deve Falar conosco.

New Here ,
Feb 23, 2023 Feb 23, 2023

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Minha conta simplesmente foi suspensa, não recebi NENHUM E-MAIL DA ADOBE, simplesmente fecharam minha conta e solicitam que eu entre em contato, porém não existe NENHUM explicativo, não recebi QUALQUER E-MAIL explicando o motivo da suspensão.

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correct answers 1 Correct answer

Community Expert , Feb 23, 2023 Feb 23, 2023

First: Adobe answers on a first request, but you need to ask for suspected reasons. You need to watch your spam folder. We had multiple reports here, where the user said that they did not answer, but weeks later that same user said that they gave them an initial reason. You have to read carefully the information that Adobe gives you.

  • There is use of copyrighted material
  • There is suspicious sales activity
  • There are multiple complaints from buyers.
  • There are other violations of the terms.

 

Seco

...

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LEGEND ,
Feb 23, 2023 Feb 23, 2023

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Did you contact them as they requested? To protect your privacy, they will never discuss here. Adobe have zero tolerance for many things which break the contributor terms. But sometimes mistakes can be corrected.

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New Here ,
Feb 23, 2023 Feb 23, 2023

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Entrei em contato porém não me responderam, não recebi nada explicativo sobre o motivo

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Community Expert ,
Feb 23, 2023 Feb 23, 2023

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They answer, and they answer by mail. And they are quite responsive. However, the first answer you get won't be the final solution, but a general answer, an initial answer.

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Feb 23, 2023 Feb 23, 2023

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Tente descrever como era sua experiência com a Adobe para vermos se identificamos algo ou que fique sugestivo um motivo, eles as vezes demoram semanas para responder e realmente expulsam usuários sem informar motivo, simplesmente é como a empresa é.
Só enviava fotografias? Enviou imagens geradas por IA? Se sim, de que forma?

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New Here ,
Feb 23, 2023 Feb 23, 2023

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Olá! Enviei imagens geradas po IA, com variações e temas distintos. Tenho assinatura comercial no midj, o que me permite comercializar as imagens geradas. Os títulos e palavras chaves também são similares. Tive 6 arquivos recusados até hoje, pelos motivos de titulo apenas

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New Here ,
Feb 23, 2023 Feb 23, 2023

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inclusive tenho um pagamento a receber nos próximos 5 dias úteis, será que continuara programado?

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Explorer ,
Feb 23, 2023 Feb 23, 2023

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eu fui banido mês passado, eu estava gerando no midj artes em estilo vetorial, minimalistas, coisas como a cabeça de uma vaca por exemplo, tipo cartoon, ai eu vetorizava manualmente no illustrator e enviava como ilustração, fiz centenas, fiquei o dia inteiro fazendo isso, ai fui banido por esse motivo, disseram que não aceitam conteúdo de IA como vetor, entrei em contato, demorou para me responderem e eu ter o motivo, eu estava com 158 dólares a receber, após trocar alguns e-mails aceitaram me desbloquear, ai eu tive q excluir cada arquivo 1 a 1 ai eu podia (e fiz) reenviar tudo no formato jpg, uma versão rasterizada dos vetores, só por terem me permitido voltar que eu pude resgatar os 158 dólares também, que era importantíssimo pra mim no momento, e eram praticamente só pelas vendas de fotos que nada tinha a ver com o problema dos vetores. Eu achei muito exagerado e uma grande falta de sensibilidade por parte da Adobe de terem lidado com o meu caso dessa forma, banir sem motivo, banir por algo tão inocente, mas enfim, é isso...

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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quote

inclusive tenho um pagamento a receber nos próximos 5 dias úteis, será que continuara programado?


By @Fernando28547218p5i0

Mientras tu cuenta esté bloqueada, no recibirás ningún pago.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Feb 23, 2023 Feb 23, 2023

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First: Adobe answers on a first request, but you need to ask for suspected reasons. You need to watch your spam folder. We had multiple reports here, where the user said that they did not answer, but weeks later that same user said that they gave them an initial reason. You have to read carefully the information that Adobe gives you.

  • There is use of copyrighted material
  • There is suspicious sales activity
  • There are multiple complaints from buyers.
  • There are other violations of the terms.

 

Second: Adobe does not react to multiple requests, indeed they tend to ignore multiple enquiries about the same subject from the same user.

 

Third: the contributor agreement says that they can suspend your account anytime, for any reason, they deem good.

 

Abambo_1-1677168402799.png

 

 

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 03, 2023 Mar 03, 2023

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In short, adobe took 1 week to send me 1 email with the "guide" with a huge list of things that may have happened, but did not explain literally anything. They simply ingested all my contacts and never responded to my requests again. There was value already scheduled to receive (which was not deposited) I am completely disappointed with adobe, I highly recommend the partner, but after this event I will definitely take a second option.}

complete in-case mistreatment in a resolution, adobe monopoly.

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Community Expert ,
Mar 03, 2023 Mar 03, 2023

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LATEST

As you do not provide additional information, which is completely OK to me, let me just state, that you misunderstand the term “monopoly”: https://en.wikipedia.org/wiki/Monopoly.

 

Any payouts will stay blocked until the dispute is solved. And you are free, and you were always free to consider also other stock providers.

ABAMBO | Hard- and Software Engineer | Photographer

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