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Participant
June 28, 2023
Question

Suspicious downloads

  • June 28, 2023
  • 2 replies
  • 381 views

Hi everyone

I had an anxiety about recent downloads this week. I got eight downloads (which is more than usual) with short time interval and with same amount of earning. The problem is, my fellow Indonesian contributors received the same issue and also the same amount. Isn't it suspicious? I'm afraid those downloads were illegal, because in the past some Indonesian contributors whose picture downloaded illegally got their account blocked by Adobe.

 

Thanks

Sorry for my bad English

This topic has been closed for replies.

2 replies

Abambo
Community Expert
Community Expert
June 28, 2023

I doubt that 8 downloads is enough to trigger the alarm bells at Adobe. It may well be that one user needed pictures of snakes. I think that custom signifies credit packs, at least at that royalty.

 

The only problem would arise if you are the one who downloaded the assets.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
June 28, 2023

Thanks for your answer, and i just got an email update for earning, hope it'll be fine. 

Abambo
Community Expert
Community Expert
June 29, 2023

Well, congratulations. As I said, I do not expect problems with 8 sales in a day. You can continue watching the situation, however. There is nothing more you can do.

ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
Community Expert
June 28, 2023

I agree, the two minute intervals between the downloads is strange. If I were you, I would notify contributor support of the strange activity. If your account gets suspended, you have at least proof that you notified Adobe of the activity.

Participant
June 28, 2023

Thanks! I've already email the contributor support, hope all will be fine

Participant
June 28, 2023

Hey,

what E-Mail did you used? Last time I tried to mail them, I got no response. Maybe I had the wrong mail.

Please share, if you can.

Thaks