Technical Problems

Forum|Forum|4 years ago
April 20, 2021
4 replies
557 views

Hello,
I have recently uploaded my latest photo to multiple stock platforms. All of them have accepted the photo without any problem including Shutterstock which as we all know is one of the most problematic platforms they see the photos before accepting them. But today I receive an email from Adobe saying that they have not accepted the photo due to "technical problems". I attach the photograph so that someone can clarify the technical problems so that I can try to solve them.

Thanks.

This topic has been closed for replies.

Correct answer Abambo

As you have found out now, Adobe stock is much more stringent than its microstock peers. Your picture exposes several defects:

noise
chromatic aberration

In addition, you have a bad framing as a lot of the picture is only this black mask. I would have cropped out the lower part of the picture.

If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

Ricky336

Community Expert

I think the colour balance may also be an issue - especially for stock - as it has a yellowish cast. There is too much black in the foreground, so it's rather unbalanced. Cropping would help.

I also think it's probably not that useful in a commercial sense. What usages could it have?

Shutterstock also tends to accept anything. I very much doubt they have stringent acceptance levels.

davidtaphotographyAuthor

Inspiring

Ok, thanks for you reply.

Nancy OShea

Community Expert

Did you intentionally submit it in that condition? I ask because that image looks like a mistake -- one that got captured while removing a lens cap or something.

Read the Stock Contributor User Guide from start to finish. Also take a look at what other Adobe Stock contributors are doing in your keyword categories. It might help you understand what Adobe Stock customers expect in terms of visual and technical quality.

https://helpx.adobe.com/stock/how-to/tips-stock-image-acceptance.html

Nancy O'Shea— Product User & Community Expert