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Uploading PNG and JPG for same file

Contributor ,
May 16, 2024 May 16, 2024

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Hi, I often see images with png transparency which have options to download with jpeg or with png. I want to know do we have to uplaod both jpg and png if we want this option also or the jpg version is created by adobe itself on every png?
Second: Like in this image there are mulitiple varitions of mangoes in png. If we want to create it what will be the process? I will generate png files from midjourney and remove background and then upscale it with topaz gigpixel. what will be the next step?

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Community Expert , May 17, 2024 May 17, 2024

You submit the PNG with transparency and Adobe creates the JPEG file for the customers. Uploading one and the other will be considered spamming and will lead to your account to be blocked.

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Contributor ,
May 16, 2024 May 16, 2024

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Community Expert ,
May 16, 2024 May 16, 2024

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Read the help page which specifically states Don't submit png and jpg of the same file.

https://helpx.adobe.com/stock/contributor/help/png-with-transparency.html

Jill C., Forum Volunteer

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Community Expert ,
May 16, 2024 May 16, 2024

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Adobe specifically states, do not upload the same image, one in png format and the other in jpeg. Even if there was no choice between jpg or png, the latter can easily be flattened to remove the transparent background (or replaced with color or an image) and then saved as a jpg. So...a png image is sufficient.


daniellei4510 | Community Forum Volunteer
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Community Expert ,
May 17, 2024 May 17, 2024

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You submit the PNG with transparency and Adobe creates the JPEG file for the customers. Uploading one and the other will be considered spamming and will lead to your account to be blocked.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Nov 04, 2024 Nov 04, 2024

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Hello,

I have only submited file with transparency png but it still showing white background only adobestock. i have checked in adobe photoshop and some other online software, it is clear transparent backgroudn. is it normal? Ya i have issue on my png file?

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Contributor ,
Nov 05, 2024 Nov 05, 2024

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Nope it's good. After being published the user will have the option to download the image in Png with transparency and jpg with white background

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Community Expert ,
Nov 08, 2024 Nov 08, 2024

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The submitted assets will be shown indeed with a white background. Customers will be presented the assets with a transparent background as here: 

Abambo_0-1731069357062.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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