Skip to main content
M
MD MANIK HOSSAIN
Participant
August 29, 2024
Question

Urgent Assistance Needed: Video Uploading and FTP Server Options Missing on My Adobe Stock

  • August 29, 2024
  • 3 replies
  • 922 views

 Dear Adobe Stock Support Team, I hope you’re doing well. I’m reaching out because I cannot upload video assets to my Adobe Stock account. Unfortunately, the option to upload videos is not visible, and I also cannot find the FTP server option, which I would prefer to use for my uploads. I have attached a screenshot of my account for your reference. Your prompt assistance in resolving this matter would be greatly appreciated, as I need to upload my video content as soon as possible. Thank you in advance for your help.

Best regards,

This topic has been closed for replies.

3 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
September 3, 2024

SFTP is getting phased out. If you do not have the link any more, you can't use it.

 

Video needed formerly to be uploaded by SFTP, but for a while, Adobe also accepts video via drag and drop. So there is no need any more to use the detour.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
August 29, 2024

If you click on the word Browse, you can navigate to the folder where your files are located and choose them.

Jill C., Forum Volunteer
M
MD MANIK HOSSAINAuthor
Participant
August 29, 2024

Is the FTP server no longer needed? And if I upload a video like a photo or vector by clicking browse, will the file be approved?

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
August 29, 2024

Using FTP has always been optional. Read about it on the Video upload help page.

Jill C., Forum Volunteer
jacquelingphoto2017
Community Expert
jacquelingphoto2017Community Expert
Community Expert
August 29, 2024

Hi @MD MANIK HOSSAIN ,

Have you tried to drag and drop the video file into the blue circle? That is another option.

Best wishes

Jacquelin

 

M
MD MANIK HOSSAINAuthor
Participant
August 29, 2024

yes, I have already uploaded a file like this but I want to know if uploading a video doesn't require an FTP server.

jacquelingphoto2017
Community Expert
jacquelingphoto2017Community Expert
Community Expert
August 30, 2024

Hi @MD MANIK HOSSAIN ,

I know you are asking about video. That is why I attached the hyper-link document so that you can read about it on the Adobe website. If you read that information at the hyperlink I attached you will see that videos can also be uploaded using drag and drop as well as the browsing as @Jill_C  describes.

Best wishes

Jacquelin

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices