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ademirc98951298
Participant
September 14, 2023
Answered

urgent help

  • September 14, 2023
  • 4 replies
  • 533 views

Hello, I need help, I have 1000 files under review in Adobe Stock, about 4 months, 3 months and 60 days, I'm sending a message on contact us, but I only get a response that the deadline and 60 days have already passed, I'm in love with Adobe However, it's difficult this way, can anyone help me review my files in Adobe Stock?

This topic has been closed for replies.
Correct answer Nancy OShea
quotecan anyone help me review my files in Adobe Stock?
By @ademirc98951298

============

No.  First come, first served.  It's the same for everyone.

Waiting times vary based on how many other assets are ahead of yours in the wait queue.  More assets means longer wait times for everyone. In the meantime, work on other projects while you wait. 

 

 

 

 

4 replies

Abambo
Community Expert
Community Expert
September 15, 2023

How do you come to those nearly 4 months? The time you get shown is according to the upload date, not the submission date, even if the label says differently.

Are they in the review tab or in the new tab?

How come that you can have 1000 files under review? You are not a new contributor because new contributors have a 50 items limit.

 

I can understand, that people can ask if there is something wrong with their account, but why is waiting for 2 months difficult? Incidentally: meanwhile, check your assets for errors and delete those that have no chance to pass. If you have submitted a thousand files in one string, you surly didn't take the time to check adequately (my guess).

ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
Community Expert
September 15, 2023

The sudden increase in files has overloaded the system. The only thing to do is to wait.

.. wait your turn

.. wait for files to be reviewed

.. wait for all of your files to be reviewed

.. wait for Adobe to hire more reviewers

.. wait for Adobe to apply more restrictions

Alot of waiting.

Even those that only have a few file have to wait.

  

Jill_C
Community Expert
Community Expert
September 15, 2023

Then wait for sales.

Then wait for payment.
Definitely not a "get rich quick" scheme as so many AI entrepreneurs had hoped...

Jill C., Forum Volunteer
Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
September 14, 2023
quotecan anyone help me review my files in Adobe Stock?
By @ademirc98951298

============

No.  First come, first served.  It's the same for everyone.

Waiting times vary based on how many other assets are ahead of yours in the wait queue.  More assets means longer wait times for everyone. In the meantime, work on other projects while you wait. 

 

 

 

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
September 14, 2023

No, there is no way to expedite review of your images. They will be reviewed when they reach the head of the line. You will not receive a response from Adobe Contributor Support on this subject, because they simply cannot predict when your assets will be reviewed.

Jill C., Forum Volunteer
ademirc98951298
Participant
September 14, 2023

but I have files for 4 months, they came in and approved 10 files and not 1000, if the deadline is 60 days why do I have 4 months

Jill_C
Community Expert
Community Expert
September 14, 2023

There is no 60-day "deadline". Adobe states that the average wait time is 60 days, which means some are reviewed later than 60 days after submission. 

Jill C., Forum Volunteer