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Vector colors looks neon when uploaded

New Here ,
Sep 07, 2017 Sep 07, 2017

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I'm trying to upload some vector stock (first time) and when I upload them the colors are looking really strange and neon. I've tried uploading both .ai and .eps files and I've also tried downgrading to older versions and changing between CMYK and RGB. I can't find any solution. Are there any more specific instructions on how to save out files for submission, or any reason for this?

It almost looks like when you forget to uncheck the sRGB button when saving out in photoshop, but I don't know if there's a solution for that in illustrator.

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correct answers 1 Correct answer

Adobe Employee , Sep 22, 2017 Sep 22, 2017
It has to do with the color profile of the jpg that is being automatically generated for a preview file. If you are experiencing this issue I recommend you create your own jpg preview (in sRGB) and put it in a zipped folder with the vector file. You can upload the zipped folder instead of the standalone vector file and the display image should be identical to your jpeg.Please note, the jpeg preview must be at least 15MP in size (5000X3000 pixels).Kind regards,Mat Hayward

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Community Beginner ,
Sep 22, 2017 Sep 22, 2017

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I have the same problem..

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Community Beginner ,
Sep 22, 2017 Sep 22, 2017

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Hello Friend! I've got the answer to your question, you have to convert the AI or ESP file to rgb format. Sadly this is nowhere mentioned in the guide. Cheers!

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New Here ,
Sep 22, 2017 Sep 22, 2017

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Hello Gal! Thanks... can you tell me exactly how to go about that within Illustrator? I'm fairly new to the using Illustrator, so rather than poke around forever if you could share the steps on how to do it I'd appreciate it! Thanks!

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Community Beginner ,
Sep 23, 2017 Sep 23, 2017

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Hi! Disregard the things I've said about the rgb settings, that doesn't solve the problem entirely as I've noticed by uploading more vector images. The only thing that helps with the problem is the thing that Mat has suggested below, that is to save a Jpeg preview with the Ai and zip them together than upload that zip file.

So far so good but there was still a problem... For some reason the zip file isn't recognized as a valid file type, but as other contributors have suggested the problem goes away by uploading via ftp client (I use filezilla) which results in a flawless upload with nice colors.

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Adobe Employee ,
Sep 22, 2017 Sep 22, 2017

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It has to do with the color profile of the jpg that is being automatically generated for a preview file. If you are experiencing this issue I recommend you create your own jpg preview (in sRGB) and put it in a zipped folder with the vector file. You can upload the zipped folder instead of the standalone vector file and the display image should be identical to your jpeg.

Please note, the jpeg preview must be at least 15MP in size (5000X3000 pixels).

Kind regards,

Mat Hayward

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Guest
Jul 12, 2020 Jul 12, 2020

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that sounds like several additional steps? I wouldn't know where to begin with zipping files together :S

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Community Beginner ,
Apr 16, 2021 Apr 16, 2021

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When I put the generated JPG and EPS file in a zip folder and upload it shows this while in fact my zip file is only around 6MBScreenshot_9.jpg

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Community Beginner ,
Apr 16, 2021 Apr 16, 2021

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Updated: Now I know how to manage the JPEG preview size. If you just Export As, then there will be a problem, so to fix this, you need to export our JPEG via Export>Save for Web (...). Here you can see your jpg preview size. You can either tick Clip to Artboard or leave it based on how you want to generate your jpg file. Then zip it with the eps/ai.. file and upload. It works now. Thanks.

Piseth5C1F_0-1618639291190.png

 

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Community Beginner ,
Dec 04, 2020 Dec 04, 2020

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Yup, additional steps specially when you have hundreds of files : (

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Community Beginner ,
May 12, 2021 May 12, 2021

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I get this all the time. It's a complete joke. You'd think Adobe Stock could generate and accurate jpg preview of an eps file created in Adobe Illustrator instead of having contributors do this ridiculous dance for every file they want to submit. Every other stock agency seems to generate a jpg preview with accurate colours just fine.

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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LATEST
quote

It's a complete joke.


By @LazyLlamaphotos

I agree with you! As an Adobe owned entity Adobe stock should be able to read Adobe Illustrator files correctly and generating the preview that is faithfully representing the asset. And as the company who invented Postscript, Adobe engineers should also be able to produce correct previews from a correct EPS file.

 

We are living, however, in an imperfect world. And Adobe is not doing a good job here.

 

I will lock this discussion as all that needs to be said has been said. If there are news we can revisit this to update the thread.

ABAMBO | Hard- and Software Engineer | Photographer

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