Verdin Photos Rejected Due to Resolution Problem

[mrpicky]

Hello,

These photos were rejected because of resolution issues. To me, the resolution looks fine. If anyone could provide feedback, it would be much appreciated.

Thank you!

David

[yamato7 · Accepted solution]

Images must be at least 4Mpx.
The images you have posted to the community are smaller than 4Mpx.
Please check your settings when saving.

https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html

[mrpicky]

Thank you! I'm new to this so I appreciate your help.

[Abambo]

Your camera does 20Mpx, so that should not be an issue.

[Jill_C]

If the file size was too small you wouldn't even have been able to upload them. We're they rejected for for "quality issues"? 

[Abambo]

If the file size was too small you wouldn't even have been able to upload them. We're they rejected for for "quality issues"? 

By @Jill_C

That's a possibility. It's also a possibility that OP interprets the upload error as a rejection.

There is a noticeable noise level, that would be a quality issue.

[mrpicky]

They were rejected immediately which I noticed happens sometimes. I'm not sure but I think it said "quality issues". I'll reupload at 4MP and see what happens.

[Abambo]

You simply can't upload assets that are less than 4Mpx. That's not a refusal, as it does even not apear in the refusal panel. It's an easy and simple mechanical check, one of the easiest checks that anyone can implement: 

[mrpicky]

That hasn't been my experience. I've uploaded several under 4MB and then got a rejection notice.

[Jill_C]

Perhaps you're misunderstanding the size of your files. I just tried to upload one that is too small and received this message: