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fdptemecula
fdptemecula
Participant
January 16, 2019
Question

Very Confused

  • January 16, 2019
  • 3 replies
  • 1247 views

I uploaded my first 10 photos and I've gotten conflicting emails on several of my photos.  I've gotten acceptance and rejection emails for the same photos.  Has anyone else had this issue?  I do not understand and must say, I feel quite humiliated by some of the responses from Adobe's moderators.  Almost makes me want to give up!

This topic has been closed for replies.

3 replies

jacquelingphoto2017
Community Expert
jacquelingphoto2017Community Expert
Community Expert
January 17, 2019

Hi fdptemecula,

In the case of getting conflicting responses, I'd first check to see what is the real case. Is the image really rejected or accepted. To know if your image was accepted click on "Dashboard" on the black menu bar. If your file is accepted, you will find it on the open page(s). If it is not there, it is rejected; in which case on the "Uploaded Files" page you click on "Rejected" below the black bar. Find the relevant thumbnail, click on it, read the full reason for rejection, and the suggestions, then proceed from there to take steps to correct the issue if it can be rectified, or if you need help to request it on this forum. If your work is on the dashboard page, there's nothing to do but upload more gorgeous images.

I hope you found this helpful

Regards

JG

    M
    meghanad62257334
    Participant
    January 16, 2019

    I saw this just today with my pictures as well.

    One image was accepted this afternoon but a few mins ago I got a rejection email with the reason as "Non-compliant". I'm not upset about rejections but conflicting messages on the same image are very confusing indeed and will not help in improving the quality of images uploaded.

    joanH
    joanH
    Inspiring
    January 17, 2019

    We need to see the pictures of which you speak. Thanks JH

    jacquelingphoto2017
    Community Expert
    jacquelingphoto2017Community Expert
    Community Expert
    January 17, 2019

    Thanks for your response, JG.

    But the image I had submitted did not have the watermark. I uploaded the image with watermark here in the forum conversation.

    Well, I'm going to keep trying with the submissions. Hopefully, there will be something to learn from the rejections. 


    Hi meghana

    It is important that your read through the information of the links I refer you to. You should also get a link with the rejection reason, it is important to read through that/those link(s) also. Non-compliant rejection is not one to take lightly. Multiple of this rejection will cause your account to be suspended or canceled. Therefore it is important to understand the reason for this so that you do not keep repeating it.

    Here's another important link you need to read through all its content: tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle .

    Regards

    JG

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    January 16, 2019

    First of all: Adobe moderators appreciate the fittness of the images to be used in stock. They do not or only little appreciate the artistic approach to the picture. There are great pictures that get refused. That’s life. I have some pictures that missed the entry to Adobe stock. No need to be humiliated.

    Second of all: I would love to see the acceptance and rejection for the same image. Was the acceptance before or after the refusal? Did you submit twice? What were the refusal reasons?

    If you show one of the pictures, I’m sure you will get critics of what may probably be the refusal reason.

    No need to give-up (...for the moment). We are willing to help.

    ABAMBO | Hard- and Software Engineer | Photographer
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