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Yang Damon
Participating Frequently
August 23, 2023
Question

Very high sales today

  • August 23, 2023
  • 3 replies
  • 1652 views

Today, the sales volume of my friend and I's account is very high, several times higher than usual, is there any designer like this today? In such a situation, the account will basically be blocked. I have blocked the account twice because of the high sales volume of a certain day, and this time it is estimated that it will be blocked again. But what is strange this time is that the sales of several of my designer friends' stores are extremely high. Some are new stores that have just opened, and some are old stores that have been in business for a year. This site is no longer fit for purpose. I see a lot of posts in the forum that the store is closed because of high sales on a certain day. The designer worked hard and spent a lot of time, but it was wiped out because of an unwarranted "abnormal sales volume". Our designers are like lambs waiting to be slaughtered! Designers with abnormal sales today, don't be happy, the probability of your store being blocked is basically 100%!

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    3 replies

    jacquelingphoto2017
    Community Expert
    jacquelingphoto2017Community Expert
    Community Expert
    August 23, 2023

    Hi @Yang Damon ,

    I'm not sure what the ranting is about. If the sales are deemed genuine your account will not be closed. If Adobe is suspicious of fraudulent activities, the have the exclusive right to do what ever they see fit to protect their platform's integrity. Adobe is transparent regarding their exclusive right and the consequences to your account. Once you say yes you have taken onto yourself the risk of loosing your account in event of Adobe find it fit to close it.

     

    Adobe being a rogue.

    I don't believe a rogue would work with contributors to keep their account active. One contributor reported such experience on another forum and from what I understand from your post, either you or your friend has multiple closer - meaning you are give criteria to meet while your account is being monitored. If you do not comply your account will be closed indefinitely.

    I also see revelation of people soliciting a fee to download contributors files, allowing the file owner to earn large royalty from the downloads. When interviewed the solicitor reveals that he gets business. If I know this, Adobe knows and knows even more. I don't think Adobe blocks an account without a reason. I also believe either directly or indirectly you are informed of the reason. Also I don't believe you are letting us in on the full story that leads to a closed account and the high points is what you keep back. There is nothing anyone on this forum can do to assist you. If you must wait on Adobe, you must wait. If you believe you're ignored, cut your losses and move on. Take this as a lesson and submit elsewhere, if you are band from starting another Account here. Bashing Adobe in a public forum will not help.

     

    Regards

    Jacquelin

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      Yang DamonAuthor
      Participating Frequently
      August 24, 2023

      Am I telling the truth? Please see clearly! Then please tell me why it is blocked when withdrawing cash, and everything is normal without withdrawing? Then why didn't you give a detailed reason after it was closed? I just suspected that one day the sales volume was high and I was blocked, that's all! I also want to know why the sales volume is suddenly very high one day while I am doing it. This phenomenon did not happen to me alone. Don’t say anything to buy my own for ranking. My sales have been very good. The works I made are just For a certain category, there are not many on the website, so I can accept the website test openly! By the way, the week my account was banned, I also entered the third place in the designer sales list!

      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      August 23, 2023

      Adobe has methods for determining whether the high sales activity resulted from actual paying customers or via other illegal methods.

       

      You say "my friend and I's" account. You cannot share an account with someone. The Contributor Agreement requires YOU to sign, certifying that you have the legal right to all the assets you upload.

      Clause 4.1. - Your represent that you own Al rights, title and interest in and to the work..."

       

      You can't do that if multiple people are uploading content. This violation of the Contributor Agreement can cause your account to be blocked.

      Jill C., Forum Volunteer
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      Yang DamonAuthor
      Participating Frequently
      August 23, 2023

      Your website handles things by making the wait, the endless wait! There is no clear and reasonable explanation, or it can't be solved here, so lock the post!

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      Yang DamonAuthor
      Participating Frequently
      August 23, 2023

      Sales are often pushed which results in images receiving a higher ranking in the search results. If Adobe believes thgis is the case, they will close your account. You agreed to the terms of use which states they can close an account without cause. If you do not agree to the terms, then stop using Adobe. That is the contract you agreed to.


      Can designers control customer purchasing behavior? I have been doing it for almost a year, and the sales volume is gradually increasing every month, won't the website check it? Is it the designer's own purchase behavior, and the website can't even find out this? When there is no reasonable explanation, it will only say "If you do not agree to the terms, then stop using Adobe." Okay, can't I do it if I don't do it on this website!

      photorebelle
      photorebelle
      Inspiring
      August 23, 2023

      I don't understand why your account would be blocked if you make good sales. The goal is to sell images, it is in the interest of all parties to sell.
      So I come back to my question, why blocked if the sales are good???

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        Yang DamonAuthor
        Participating Frequently
        August 23, 2023

        Yes, that's it, if you have a particularly high sales day, the account will be banned, you can look through the posts of other banned accounts, many designers have been banned for this reason!

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