Waiting 5weeks

9 replies
943 views
Translate

Hi, I wait 5 weeks now. Or long I must wait for a result of my files?

Troubleshooting

This topic is closed to new replies. Start a new post to keep the conversation going.

daniellei4510Correct answer

Community Expert

2 months is average. It can vary depending what kind of assets you are submitting: photos, illustration, or vectors,

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

daniellei4510

Correct answer

Community Expert

2 months is average. It can vary depending what kind of assets you are submitting: photos, illustration, or vectors,

Translate

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

Abambo

Community Expert

Two months is a maximum, according to Mat Hayward. But the time spawn shown is not the time between submission and now, but the time between upload and now. If you do not immediately submit, the shown time will be wrong, longer than in reality. They would need to change the wording, or they would need to use the submission moment.

Translate

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

Most likely yes, on the same day. But it is possible that there was a maximum of one day between upload and submission.

You may contact Adobe contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

Do not spam and send multiple inquiries one after the other. They answer by e-mail, so watch your spam folder. Allow for a week between inquiries, in case of no response. Be as specific with your message as possible. Contributor support does not work during holydays and on weekends.

Translate

ABAMBO | Hard- and Software Engineer | Photographer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.