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Daniel26047308c5pq
Participant
October 2, 2023
Answered

Waiting 5weeks

  • October 2, 2023
  • 1 reply
  • 923 views

Hi, I wait 5 weeks now. Or long I must wait for a result of my files?

    This topic has been closed for replies.
    Correct answer daniellei4510

    2 months is average. It can vary depending what kind of assets you are submitting: photos, illustration, or vectors,

    1 reply

    daniellei4510
    Community Expert
    daniellei4510Community ExpertCorrect answer
    Community Expert
    October 2, 2023

    2 months is average. It can vary depending what kind of assets you are submitting: photos, illustration, or vectors,

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      October 3, 2023

      Two months is a maximum, according to Mat Hayward. But the time spawn shown is not the time between submission and now, but the time between upload and now. If you do not immediately submit, the shown time will be wrong, longer than in reality. They would need to change the wording, or they would need to use the submission moment. 

      ABAMBO | Hard- and Software Engineer | Photographer
      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      October 3, 2023

      Most likely yes, on the same day. But it is possible that there was a maximum of one day between upload and submission.


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      Do not spam and send multiple inquiries one after the other. They answer by e-mail, so watch your spam folder. Allow for a week between inquiries, in case of no response. Be as specific with your message as possible. Contributor support does not work during holydays and on weekends.

      ABAMBO | Hard- and Software Engineer | Photographer
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