Skip to main content
P
PinkiePie
Participant
March 26, 2023
Answered

why are my illustrations taking so long to review . already 11 days

  • March 26, 2023
  • 4 replies
  • 1127 views

why are my illustrations taking so long to review . already 11 days

 

[moderator cured topics. Select only relevant ones. This is a troubleshooting question.]

This topic has been closed for replies.
Correct answer Robert McAlpine

The indications that are appearing in this forum is that Adobe got swamped when they allowed AI to be submitted.  Initially, it seemed that thye long backlogs for moderation were limitedd to AI images; but I receintly had a simple photograph submission take over a week to be accepted; when in previous times it would have been a few days.  It looks to me as though the backup caused by the subnissiuons of large numbers of AI images is beginning to affect all types of submissions, and patience is required of us all.

4 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
March 27, 2023

If your illustrations are real, classic illustrations, I'm really sorry for you. You are unfortuneatly in the same queue as thos, who overcharge the system with hundreds of generative AI pictures. 

If you have submitted generative AI assets, check the requirements for those. Many forget to keyword or to title correctly, or they do not set the generative AI checkmark. All of those are mandatory.

ABAMBO | Hard- and Software Engineer | Photographer
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 26, 2023

    Short Answer: Backlog.   There are many other submissions ahead of yours in the wait queue.

     

    On average, Photos & Vector Graphics are reviewed in 5  - 10 business days.
    Generative AI could take 1-2 months, maybe longer if you didn't follow AI submission guidelines.
    https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html

    For faster turn arounds, submit more real assets and fewer generative AI. 😉

     

    Nancy O'Shea— Product User & Community Expert
      T
      thibaultr20691496
      Inspiring
      March 27, 2023

      answer from adobe :

       

      "Files are reviewed manually in the order they are received. It takes typically 5 to 7 business days before you receive a response on submitted files.

       

      We are currently experiencing a very high volume of uploads, so unfortunately, the reviewing of files are taking longer than usual.

       

      We appreciate your patience with this temporary delay."

       

      Ai or not, it's the same queue.

       

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      March 27, 2023

      No, that's not completly true. Photos, vectors and illustrations and videos are in different queues, which would make sense. The moderator checking photos does not necessarily know how to check vector.

      ABAMBO | Hard- and Software Engineer | Photographer
      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      March 26, 2023

      Did you submit Generstive AI images? As @Robert McAlpine reported Adobe has been flooded with a glut of AI images, including many from Contributors submitting hundreds at a time. The backlog now appears to be a month or longer. There's nothing you can do except wait patiently.

      Jill C., Forum Volunteer
        R
        Robert McAlpineCorrect answer
        Inspiring
        March 26, 2023

        The indications that are appearing in this forum is that Adobe got swamped when they allowed AI to be submitted.  Initially, it seemed that thye long backlogs for moderation were limitedd to AI images; but I receintly had a simple photograph submission take over a week to be accepted; when in previous times it would have been a few days.  It looks to me as though the backup caused by the subnissiuons of large numbers of AI images is beginning to affect all types of submissions, and patience is required of us all.

          Abambo
          Community Expert
          AbamboCommunity Expert
          Community Expert
          March 27, 2023
          quote but I receintly had a simple photograph submission take over a week to be accepted; 

          By @Robert McAlpine

          As it is not impossible, that resources get shifted to the illustration queue, I had, even before, sometimes longer waiting times with photos.

           

          And some generative AI contributors are trying to be very smart, and submit their art under photos. Some pass, some get caught and some accounts get blocked.

          ABAMBO | Hard- and Software Engineer | Photographer
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices