Will I Receive Payment on a Deactivated Adobe Stock Account?

[Muhammad_Hussain]

Hi everyone,

I recently requested a withdrawal of $100 from my Adobe Stock account around January 11, but my account was deactivated just now. I’m concerned whether this will affect my pending payment.

Has anyone experienced something similar? Will Adobe still process payments for a deactivated account, or should I expect issues?

Looking forward to hearing from anyone with similar experiences or advice.

Thanks in advance!

[Moderator moved the thread to the correct forum]

[Jill_C]

When was your account deactivated? Daily earnings reports are delayed a day or two.

[Muhammad_Hussain]

A day before yesterday 

[Jill_C]

Then that sales report is most likely from the last day that your account was still active. You won't earn any more sales until the account is reactivated.

[Muhammad_Hussain]

How to reactivate my account? Please read pervious messages also. 

[daniellei4510]

You don't. You wait to hear back from Adobe.

[Jill_C]

There's nothing you can do to influence Adobe to complete their review of your account any sooner. We have heard from others who have said it can take days, weeks or even longer.

[Muhammad_Hussain]

Brother I don't want to wait, should I create a new account? Can I create a new account with same ip of this deactivated account? Explain me please 

[daniellei4510 · Accepted solution]

You don't even know what violations you committed (or maybe you do?)  If you start a new account, you could continue making the same mistakes. Or if your account DID get re-activated, you would then have two accounts, at least one of which would lead to another ban.

[Muhammad_Hussain]

I don't think they will reactivate my account, I had submitted few assets multiple times.

[daniellei4510]

I believe there was one account awhile back that had a similar issue. He agreed to remove the duplicate images and his account was restored. 

[Muhammad_Hussain]

That's great I'm ready to remove all duplicates, or any content from my account.

[daniellei4510]

I'm not saying it's a guarantee. But you might get lucky. Did you determine yourself if multiple duplicates were the issue, or did Adobe specifically tell you so folloiwng your appeal?

[Muhammad_Hussain]

Adobe didn't reply yet, it is my guess 

[Abambo]

That's great I'm ready to remove all duplicates, or any content from my account.

By @Muhammad_Hussain

So, let's hope that Adobe reactivates your account.

[Jill_C · Accepted solution]

I'm not a brother. If you open another account and start uploading the same assets, you are at risk of getting that account suspended also, particularly if you don't even know what guidelines you've violated. And if the first account t is restored, you will then be in violation of the guideline relating to having multiple accounts. Seems like a huge waste of time to me.

Adobe does not care whether multiple Contributors are uploading from the same IP; however, that might be one of the clues they use to determine if someone is violating the guideline prohibiting multiple accounts.

[Muhammad_Hussain]

I'll not upload same assets, I'll be careful this time 

[Abambo]

Brother I don't want to wait, should I create a new account? Can I create a new account with same ip of this deactivated account? Explain me please 

By @Muhammad_Hussain

Brother is a sister, and you need to wait. Patience is a virtue. I know that in the modern society, nobody has patience left, yet, sometimes it's worth, In the same sense you should check (https://en.wikipedia.org/wiki/Jill)  if a name is Sister name or Brother name. (you won't know for me, so I'll tell you: I'm not a sister).

[Abambo · Accepted solution]

How to reactivate my account? Please read pervious messages also. 

By @Muhammad_Hussain

You can't!