Your account has a validation status issue. You should Contact us

Forum|Forum|2 years ago
September 19, 2023
1 reply
747 views

Hello, My adobe stock contributor account showing this error (Your account has a validation status issue. You should Contact us). I have contacted the team and they said in reply (Since your account has appeared in the context of highly irregular sales activities, the account will remain blocked until further notice.)

So I'm disapointed because it takes hardwork to upload and build profile. I got good downloads and account was bloacked. Hence, you will be blocked if your sales are high. Then what's the benefit of uploading data or getting good sales.

This topic has been closed for replies.

Jill_C

Community Expert

"Irregular sales" doesn't necessarily mean steady growth. Don't forget that for every $1 you earn, they earn $2, so they have no incentive to shut down successful accounts. You must reply to the "contact us" link, and they will reply once their investigation has concluded.

Jill C., Forum Volunteer

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Nad32303553Author

Participating Frequently

I agree with you but here i have seen that many contributer have faced the same issue. I have checked the videos on youtube about the same topic. Many contributors are telling that account can be blocked for no reason when you get high sales. Adobe is a big organization and i love adobe. I love to upload data. But this situation is very disapointing. I have replied to the "contact us" link and validation page is showing below screenshot.

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Nad32303553Author

Participating Frequently

Same data I have uploaded to other stock sites but they have not blocked my account because it was not copied.

By @Nad32303553

Did you ask them?

Your prompt may have been violating the terms.

What kind of violation dear? I uploaded islamic background data mostly. And I have downloads because of an event. No other data was uploaded. More than 500 images uploaded and i have only 196 downloads. They have blocked me. I have not asked because they don't reply mostly. All platform have good response when you need support. They tell proper reasons for all problem. But adobe mostly anwer with automated text. Now I don't know why my account has been blocked. Therefore, artist say adobe blocks for no reason. I wish my account can be unblocked. 😞

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