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Participant
October 23, 2023
Answered

Your account has a validation status issue. You should Contact us.

  • October 23, 2023
  • 2 replies
  • 315 views

Hi everyone my adobe stock contributor account was banned on October 7 without giving me any reason. I sent him 5 to 6 emails but they didn't reply to any one of them. What is the response time period what should I do now? Need your guidance. Thanks in Advance

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Correct answer RALPH_L

If you would read the other post here in this forum that pertain to "suspended accounts" you would know that you should only send one email using the contact link that was provided. You also would have learned, that a review will take place and that nobody knows how long the review will take or if you will be notified or even if your account will remain permanently closed.

Sorry, you just have to wait and every couple of days, try to log in. Do not email any more unless asked to do so.

2 replies

Abambo
Community Expert
Community Expert
October 23, 2023

BTW: you should not e-mail, you should use the form that comes up by clicking the link on your blocking screen. They will answer by mai, so watch your spam folder.

ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
RALPH_LCommunity ExpertCorrect answer
Community Expert
October 23, 2023

If you would read the other post here in this forum that pertain to "suspended accounts" you would know that you should only send one email using the contact link that was provided. You also would have learned, that a review will take place and that nobody knows how long the review will take or if you will be notified or even if your account will remain permanently closed.

Sorry, you just have to wait and every couple of days, try to log in. Do not email any more unless asked to do so.