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EleanorAb
Inspiring
September 19, 2018
Answered

Need help with FTP

  • September 19, 2018
  • 3 replies
  • 2555 views

I downloaded FileZilla and put in the info needed, but it says the server doesn't support a secure connection. Whatever I upload will be "sent in the clear". Is this normal or am I doing something wrong?

Thanks for any help.

    This topic has been closed for replies.
    Correct answer Abambo

    Thank you so much! You've been very helpful.


    You're welcome, even five years after.😂

     

    BTW: today it's sftp. Secure.

    3 replies

    M
    marog-pixcells
    Inspiring
    September 22, 2018

    Hi

    Did you mean this message?:

    "Insecure server, it does not support FTP over TLS."

    This message indicates that the server is not secured by TLS (Transport Layer Security).

    However, the TLS backup method has become obsolete.

    Best regards,

    Mario

    E
    EleanorAbAuthor
    Inspiring
    October 2, 2018

    Thank you Mario. Does that mean it's ok to upload? I didn't want to do it if I was going to be put at risk somehow. (sorry-I'm not great with some of this stuff). I will try again and see if I can upload.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    October 2, 2018

    There is no risk. The only minimal risk is that someone would listen your traffic and then upload data to your Adobe stock account. As the uploaded data gets immediately transferred to some private area, this would not show any advantage to a potential hijacker.

    Also there is no possibility that someone could enter your computer because of connecting to Adobe stock.


    So feel free to upload your data and still feel secure.

    Just to avoid confusion to users like you, I would have expected Adobe using ftps or similar.

    ABAMBO | Hard- and Software Engineer | Photographer
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    September 19, 2018

    There are different options to send your data in a secure way. Be sure to try them all. I must say that I never uploaded via FTP. But there should definitively some « s » function working. I’m very interested in what Mat says on this subject.

    ABAMBO | Hard- and Software Engineer | Photographer
    twaritar3263062
    Community Manager
    twaritar3263062Community Manager
    Community Manager
    September 19, 2018

    Moving to Adobe Stock Contributors and looping in MatHayward to help you with the issue.

    Regards,

    Twarita

    D
    DavidMitchell
    Participant
    November 15, 2018

    Hello, just confirming if any of the Adobe Staff answered this question? Because the above ftp program FileZilla is actually the one program Adobe mention's to specifically use, when you click "learn more" under the load your files by ftp, and if you are uploading video you can Only use ftp or directly upload natively from Premiere.  Thank you.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    November 15, 2018

    Adobe staff did not respond to this up to now. It does not disturb me, however. It's more that the message is more frightening than dangerous.

    ABAMBO | Hard- and Software Engineer | Photographer
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