£23.99 refund please

[Justin317668049abn]

A while back I chose the free 10 images option trial which I cancelled and nothing is currently showing in my subscriptions but for the last 8 months £23.99 has been going put of my account. I would like a full refund for each month this has been happening please as if it was, showing in my subscriptions I would of canceled it but its hidden which is sneaky it has been happening for the last 8 months and total £191.92. I would like this actioned ASAP.

[Abambo · Accepted solution]

Please contact Adobe customer care about this. When you took the subscription, you got an e-mail confirming the terms. As you have cancelled, you also have got an e-mail confirming that cancel. You should have both mails nearby for contacting Adobe customer care. It will help you in your argumentation.

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.


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(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)



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