Skip to main content
M
malrayn
Participant
April 14, 2021
Answered

Accidental License Download

  • April 14, 2021
  • 3 replies
  • 473 views

I accidentally licesned a photo (#420747046), is there any way to be credited another license for this error?

This topic has been closed for replies.
Correct answer Vani_100

Hello malrayn, 

I have verified that you have licensed asset ID 420747046 and have granted you replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!!

3 replies

B
bosque4d
Participant
November 17, 2021

Hi,

I accidentally licensed File #: 40872568

 

Please advise.

V
Vani_100
Participating Frequently
November 17, 2021

Hello hinzle, 

I have verified that you have licensed asset ID 40872568 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

V
Vani_100Correct answer
Participating Frequently
April 14, 2021

Hello malrayn, 

I have verified that you have licensed asset ID 420747046 and have granted you replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!!

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    April 14, 2021

    Please contact Adobe customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

    (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

    ABAMBO | Hard- and Software Engineer | Photographer
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices