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Accidental License Download

New Here ,
Apr 13, 2021 Apr 13, 2021

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I accidentally licesned a photo (#420747046), is there any way to be credited another license for this error?

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correct answers 1 Correct answer

Adobe Employee , Apr 14, 2021 Apr 14, 2021

Hello malrayn, 

I have verified that you have licensed asset ID 420747046 and have granted you replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!!

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Community Expert ,
Apr 14, 2021 Apr 14, 2021

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Please contact Adobe customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Apr 14, 2021 Apr 14, 2021

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Hello malrayn, 

I have verified that you have licensed asset ID 420747046 and have granted you replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!!

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New Here ,
Nov 16, 2021 Nov 16, 2021

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Hi,

I accidentally licensed File #: 40872568

 

Please advise.

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Adobe Employee ,
Nov 17, 2021 Nov 17, 2021

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Hello hinzle, 

I have verified that you have licensed asset ID 40872568 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

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