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Accidental License

New Here ,
Sep 01, 2023 Sep 01, 2023

I accidentally licensed a template #555116892 and am wondering if I can get the credit back? I see a lot of people with the same issue in these threads, there really should be a confirm popup before the download happens. 

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Licensing Regret
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correct answers 1 Correct answer

Adobe Employee , Sep 05, 2023 Sep 05, 2023

Hello @Lindsay23284859l7ri, I've refunded the credit for the accidental license.

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Community Expert ,
Sep 03, 2023 Sep 03, 2023

A demand does not prevent people from still licensing the element, as case studies (also here) show. A confirmation always occurs when objects cost more than one credit. If there was always a confirmation, people would confirm out of habit. So there is at least the chance that people will become suspicious. But as you can see here on the site, that helps not always. It's probably better for Adobe to handle this situation this way.

 

@Contributor1 ?

ABAMBO | Hard- and Software Engineer | Photographer
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Adobe Employee ,
Sep 05, 2023 Sep 05, 2023
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Hello @Lindsay23284859l7ri, I've refunded the credit for the accidental license.

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